Sonarr version: 2.0.0.5163
Mono version: 5.8.0.108
OS: Synology DSM 6.1.6-15266
Debug logs: Video File Info Reader - "Unable to parse media info from file: /volume1/NZBGet/Complete/TV Shows/Jersey.Shore.Family.Vacation.S01E10.Meatball.Training.Day.1080p.AMZN.WEB-DL.DDP2.0.H.264-NTb English/bdc8ed90f4a0431bb188751cd0defb25.mkv: Access to the path "/volume1/NZBGet/Complete/TV Shows/Jersey.Shore.Family.Vacation.S01E10.Meatball.Training.Day.1080p.AMZN.WEB-DL.DDP2.0.H.264-NTb English/bdc8ed90f4a0431bb188751cd0defb25.mkv" is denied."
Detect Sample - "Failed to get runtime from the file, make sure mediainfo is available"
Description of issue:
Sonarr isn’t renaming and moving SOME tv show episodes. I have noticed this is happening with specific TV shows, some rename/move fine, while others get stuck in my /Completed folder and need manually renaming and moving. Files that cause issue are usually named like “1bcd22a826c24a4aa1eefcd5e8362ee6.mkv”
User, folder and group permissions are completely open. I don’t believe it’s a permissions issue because as I’ve said, Sonarr is doing what it should be for some shows, but not all.
My issue is near identical to the one discussed here: SONARR: Unable to determine if file is sample