Today Sonarr fetched a tv espisode and sent it to NZBGet to download. It completed it, but afterwards Sonarr didn’t have permission to access the file and move it.
I am running Sonarr on a Synology box and I believe the issue is related to folder/file permissions and the different accounts (admin, user and nzbget). I have two main folders under volume 1 - “downloads” and “NAS”. Under downloads is the default NZBGet folder structure. Under NAS is Book, Movies, TV etc. I have ssh’d to the Synology box and got folder/file permissions for each main folder.
Here is the structure to where NZBGet downloads the the show:
DiskStation> ls
bin initrd proc tmp volumeUSB1
core_perl lib root usr
dev lost+found run var
etc mnt sbin var.defaults
etc.defaults perl5 sys volume1
DiskStation> cd volume1
DiskStation> ls -l
drwxr-xr-x 2 root root 4096 Nov 11 2014 @S2S
drwxr-xr-x 8 root root 4096 Dec 22 18:29 @appstore
drwx------ 2 root root 4096 Jun 21 2015 @autoupdate
drwxr-xr-x 4 admin users 4096 Aug 5 2014 @database
-rw------- 1 root root 2068480 Dec 20 2013 @httpd.core
-rw------- 1 root root 142229504 Aug 13 2015 @php.core
-rw------- 1 root root 9572352 Mar 3 2014 @smbd.core
drwxrwxrwx 4 root root 4096 Nov 11 2014 @spool
drwxrwxrwt 3 root root 4096 Feb 16 17:36 @tmp
drwxrwxrwx 10 root root 4096 Jan 9 17:11 NAS
-rw------- 1 root root 7168 Feb 16 17:49 aquota.group
-rw------- 1 root root 8192 Feb 16 17:49 aquota.user
drwxrwxrwx 7 root users 4096 Feb 15 16:27 downloads
DiskStation> cd downloads
DiskStation> ls -l
drwxrwxrwx 3 nzbget users 4096 Aug 29 08:22 dst
drwxrwxrwx 3 nzbget users 4096 Feb 16 16:35 inter
drwxrwxrwx 2 nzbget users 12288 Feb 16 16:28 nzb
drwxrwxrwx 2 nzbget users 20480 Feb 16 16:35 queue
drwxrwxrwx 2 nzbget users 4096 Feb 16 16:28 tmp
DiskStation> cd dst
DiskStation> ls -l
drwxrwxrwx 3 nzbget users 20480 Feb 16 16:34 TV
DiskStation> cd TV/
DiskStation> ls -l
drwxrwxrwx 2 nzbget users 4096 Feb 16 17:49 The_TV_Show
DiskStation> cd The_TV_Show
DiskStation> ls -l
-rw-r--r-- 1 nzbget users 278059967 Feb 15 19:36 the_tv_show.s08e11.mp4
-rw-rw-rw- 1 nzbget users 4359 Feb 16 16:29 the_tv_show.nfo
and under NAS to the folder where the TV show is stored:
DiskStation> ls
bin initrd proc tmp volumeUSB1
core_perl lib root usr
dev lost+found run var
etc mnt sbin var.defaults
etc.defaults perl5 sys volume1
DiskStation> cd volume1
DiskStation> ls -l
drwxr-xr-x 2 root root 4096 Nov 11 2014 @S2S
drwxr-xr-x 8 root root 4096 Dec 22 18:29 @appstore
drwx------ 2 root root 4096 Jun 21 2015 @autoupdate
drwxr-xr-x 4 admin users 4096 Aug 5 2014 @database
-rw------- 1 root root 2068480 Dec 20 2013 @httpd.core
-rw------- 1 root root 142229504 Aug 13 2015 @php.core
-rw------- 1 root root 9572352 Mar 3 2014 @smbd.core
drwxrwxrwx 4 root root 4096 Nov 11 2014 @spool
drwxrwxrwt 3 root root 4096 Feb 16 17:36 @tmp
drwxrwxrwx 10 root root 4096 Jan 9 17:11 NAS
-rw------- 1 root root 7168 Feb 16 18:04 aquota.group
-rw------- 1 root root 8192 Feb 16 18:04 aquota.user
drwxrwxrwx 7 root users 4096 Feb 15 16:27 downloads
DiskStation> cd NAS
DiskStation> ls -l
drwxrwxrwx 5 root root 4096 Jan 31 17:07 #recycle
drwxrwxrwx 2 root users 4096 Jan 9 17:11 @eaDir
drwxrwxrwx 6 guest users 4096 Aug 29 13:16 Admin
drwxrwxrwx 3 admin users 159744 Nov 14 2014 Books
drwxrwxrwx 148 admin users 12288 Feb 15 18:25 Movies
drwxrwxrwx 313 admin users 12288 Dec 12 18:23 Music
drwxrwxrwx 22 admin users 4096 Jan 31 20:29 Programs
drwxrwxrwx 38 admin users 4096 Feb 15 16:58 TV
-rwxrwxrwx 1 guest users 16384 Dec 10 20:44 Thumbs.db
DiskStation> cd TV
DiskStation> ls -l
drwxrwxrwx 2 root users 4096 Feb 14 2015 @eaDir
drwxrwxrwx 3 admin users 4096 Jul 3 2014 Show 1
drwxrwxrwx 4 admin users 4096 Oct 10 2011 Show 2
drwxrwxrwx 7 admin users 4096 Jan 20 19:54 Show 3
drwxr-xr-x 3 admin users 4096 Feb 14 22:06 Show 4
drwxrwxrwx 4 admin users 4096 Feb 16 18:04 The_TV_Show
-rwxrwxrwx 1 admin users 225280 Dec 22 18:00 Thumbs.db
DiskStation> cd The_TV_Show
DiskStation> ls -l
drwxrwxrwx 3 admin users 4096 Feb 16 16:22 Season 08
drwxr-xr-x 2 admin users 4096 Feb 14 23:31 Season 8
-rw-r--r-- 1 admin users 0 Feb 16 18:04 ls
DiskStation> cd Season\ 8/
DiskStation> ls -l
-rw-r--r-- 1 admin users 300976571 Feb 8 20:53 the_tv_show.s08e10.mp4
-rw-r--r-- 1 admin users 269669292 Feb 14 22:25 the_tv_show.s08e09.mp4
This is the first time encountering this issue. Any suggestions?
Thanks,
fillalph