Sonarr version (exact version): 4.0.13.2932 Mono version (if Sonarr is not running on Windows): OS: Windows 11 Debug logs: Hastebin Description of issue: I have quite a few episodes which are fully downloaded but stuck in the queue needing manual import since it can’t detect the episode in the filename. But when I manually import nothing happens, it just stays in the queue. I’ve tried restarting sonarr, also nothing about the manual import seems to come up in the debug logs.
This is the error i get when hovering over the orange icon:
Episode 17x11 was not found in the grabbed release: Bleach.Thousand-Year.Blood.War.S01E11.JAPANESE.1080p.10bit.WEBRip.2CH.x265.HEVC-PSA
(the naming issue is because season 17 of Bleach is the same as season 1 of Bleach Thousand Year Blood War)
If i press the cross icon, the episodes disappear from the queue, so I can always do that and manually copy the file, but there are hundreds of episodes with this issue so I don’t want to have to do that all manually in my pc file system, and it seems like the manual import within sonarr should be working
Unfortunately exactly the same issue, nothing happens and when i ctrl+F the debug log file for the episode title I get no results… this is what i see in Missing > Wanted.
I’m not sure if this is the same problem or now. This had started with Sonarr v3 and is now doing this to Sonarr v4 too. Automatic and manual import are both broken.
Episodes download and then will not import.
When I go to look at the episode, the zip file is named correctly, but the file inside is a hashname. that is, 15-25 random characters .mkv
it’s not doing it for one series, it is doing it for all of them.
Hi, just tried via the main manual import button. Found the download folder, selected the file, selected the series (Sonarr found the right season and episode automatically) then pressed import. However it remains in the queue and still looks like this in the series/episodes page:
Once again, nothing whatsoever about that episode when I ctrl+F for S5E10 in the debug log…
Running from systray, and yes running from an admin account
Everything happening locally on a Windows 11 machine (all on same machine)
I have just tried a few more times, checking the exact time I attempted the manual import then checking the log file to ensure that time is included, and still nothing about the specified episode is mentioned anywhere in the log file.
I find it very strange as everything else about my sonarr setup has worked perfectly, just this one feature that seems to be broken.
I use NZBGet and I’ve used it for years. Settings have not changed (sett to auto-rename). What I described may not be the issue, just what I noted when I looked into the zip file. This didn’t stop working until changes happened on the Sonarr side (as NZBGet has not changed since sept 2021 per my check on it and I first noticed this issue in Feb of 2025.).
Sounds like you are still using the old abandoned .net NZBGet. Please update to the new active version from .com https://www.nzbget.com/ (Worth doing regardless of this issue)
Just tried that - this time I’m able to see the episode mentioned in the debug log file at least, but unfortunately the episode is still stuck in the queue.
See the log below and ctrl+F for “My.Hero.Academia.Boku.no.Hero.Academia.S05E01v3.2021.1080p.WEB-DL.AVC.AAC.2.0.Dual.Audio.-ZR” to find the episode I tried importing this time (S5E1 of My Hero Academia) - however it seems like the lines in the log don’t really explain anything afaict (however I’m not familiar with the Sonarr log files so might be missing something)
In case it’s useful for context, Sonarr is successfully automatically importing & renaming the vast majority of episodes & shows, it’s just when I have to manually import that it seems to break
Just following up, I now see S5E1 imported! As you can see from the screenshot this happened nearly 1h after I requested the manual import. Unfortunately my log files don’t go back that far now, I have just requested a few more and will check back in about an hour in case it’s just being really slow… (any reason it would take this long? I’m nowhere near CPU/processing capacity)
Good news - the episodes I tried importing manually have finally imported. Thanks fanboy! Bad news is Sonarr waited nearly 3h before doing the import.
Any idea why it would take so long? I imported 4 episodes manually and all 4 were imported within 2 seconds of each other, but 3h after I requested them. I have the log file from the time they were imported - the episodes to search for are S05E07, S05E16, S05E17, S05E18.
Got it working as expected now! For anyone else having this issue, the problem was I had a massive backlog of “Episode search” tasks (in System → Tasks) which Sonarr was attempting to complete before processing the manual imports, and for some reason restarting Sonarr didn’t cancel all those tasks so it got stuck endlessly searching for episodes.
The solution was to disable all indexers which meant all the pending episode search tasks failed, then all the manual imports I had pending were processed within a few seconds. Then re-enabling the indexers allowed it to start searching for episodes from scratch and it’s now working fine again.
