Cannot Update at all

[lar282]

Hi
I just noticed that I do not run the latest version and I went into the GUI and pressed update. It failed -

Is this a known error or should I troubleshoot alot before coming here? I’m running Sonarr on Windows

20-10-13 08:15:23.7|Info|InstallUpdateService|Downloading update 3.0.4.981
20-10-13 08:15:25.3|Info|InstallUpdateService|Verifying update package
20-10-13 08:15:25.6|Info|InstallUpdateService|Update package verified successfully
20-10-13 08:15:25.6|Info|InstallUpdateService|Extracting Update package
20-10-13 08:15:35.7|Info|InstallUpdateService|Update package extracted successfully
20-10-13 08:15:35.7|Info|BackupService|Starting Backup
20-10-13 08:15:36.4|Info|InstallUpdateService|Preparing client
20-10-13 08:15:37.0|Info|InstallUpdateService|Starting update client C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\sonarr_update\Sonarr.Update.exe
20-10-13 08:15:37.1|Info|InstallUpdateService|Sonarr will restart shortly.
20-10-13 08:15:37.1|Error|CommandExecutor|Error occurred while executing task ApplicationUpdate

[v3.0.3.971] System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at NzbDrone.Common.Processes.ProcessProvider.Start(String path, String args, StringDictionary environmentVariables, Action1 onOutputDataReceived, Action1 onErrorDataReceived) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Processes\ProcessProvider.cs:line 181
at NzbDrone.Core.Update.InstallUpdateService.InstallUpdate(UpdatePackage updatePackage) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Update\InstallUpdateService.cs:line 149
at NzbDrone.Core.Update.InstallUpdateService.Execute(ApplicationUpdateCommand message) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Update\InstallUpdateService.cs:line 261
at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommand[TCommand](TCommand command, CommandModel commandModel) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Messaging\Commands\CommandExecutor.cs:line 96
at CallSite.Target(Closure , CallSite , CommandExecutor , Object , CommandModel )
at System.Dynamic.UpdateDelegates.UpdateAndExecuteVoid3[T0,T1,T2](CallSite site, T0 arg0, T1 arg1, T2 arg2)
at CallSite.Target(Closure , CallSite , CommandExecutor , Object , CommandModel )
at NzbDrone.Core.Messaging.Commands.CommandExecutor.ExecuteCommands() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\Messaging\Commands\CommandExecutor.cs:line 41

Regards
Lasse

[rhom]

see Issues After Updating to 3.0.3.971

[lar282]

THANKS

I will try the below

This is what I did to fix my issue:

First, backup the C:\ProgramData\Sonarr folder to somewhere (Temp), just in case.
Uninstall Sonarr v3 and reboot (for good measure)
Delete the folder that shouldn’t be there (according to the announcement) C:\ProgramData\Sonarr\bin\Sonarr
Reinstall Sonarr v3

I had to use a slightly different approach for v3.

Backup the Sonarr folder C:\ProgramData\Sonarr
Use Nssm to uninstall the Sonarr service (couldn’t uninstall Sonarr).
Deleted folders within C:\ProgramData\Sonarr\bin called Sonarr, Backup_
Reinstalled Sonarr

[Taloth]

That’s way more steps than necessary. I’d advice anyone seeing this to just try what the announcement specifies, simply run the v3 installer if on windows.