Unable to connect via SSL

Sonarr version (exact version): 2.0.0.4326
OS: WIndows 10
((Debug logs)): http://pastebin.com/uep8KMN6

Followed the guide (https://github.com/Sonarr/Sonarr/wiki/SSL) but was unable to connect to the ssl portal. I was able to use the same cert thumbprint for setting up couch potato and sabnzbd so I appear to have the configuration and port forwarding setup for sonarr as well but see to have an issue somewhere that I cannot see.

I recalled I had played around with nzbdrone and ssl a couple of years ago so I performed the steps mentioned here to reset my ssl settings for sonarr: Unable to connect via HTTPS?

I then repeated the steps to setup ssl on sonarr but have the same results. I have tried changing ports (10024 and 9090) and importing the certificate with the export option enabled. I’ve looked around on the forums for other options to try but I can’t find anything new to try.

I ran the following command and validated that it was the same cert hash without and ghost or foreign characters:

C:\WINDOWS\system32>netsh http show sslcert ipport=0.0.0.0:9898

SSL Certificate bindings:

IP:port                      : 0.0.0.0:9898
Certificate Hash             : Thumbprint
Application ID               : {appID}
Certificate Store Name       : (null)
Verify Client Certificate Revocation : Enabled
Verify Revocation Using Cached Client Certificate Only : Disabled
Usage Check                  : Enabled
Revocation Freshness Time    : 0
URL Retrieval Timeout        : 0
Ctl Identifier               : (null)
Ctl Store Name               : (null)
DS Mapper Usage              : Disabled
Negotiate Client Certificate : Disabled
Reject Connections           : Disabled

Here is an output of my trace log too http://pastebin.com/uep8KMN6

Any help would be appreciated.

SSL isn’t really my forte, so I’ll ping @markus101 for when he gets back.

When you connect to Sonarr on the https port what do you see? Which browser are you using?

I’ve configured Sonarr to be on port 9898 for ssl in the General settings area. I’ve used firefox and chrome which both show that the connection timed out.

Are you accessing it from the same system Sonarr is running on? If not it could be related to a firewall. Based on the logs Sonarr is listening on that port correctly.

1 Like

Arg! It was the firewall

Thanks for the fresh eyes.

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