Unable to connect to NBZGeek in Sonarr but can with Radarr

Sonarr Version: 2.0.0.5344
Windows 10 OS

Sonarr used to connect to NBZGeek just fine but the connection recently started failing in Sonarr. I can still connect in Radarr so this is obviously not an issue of configuration (API, site, etc.). From the logs I can’t tell if this is an issue from NBZGeek or from Sonarr, but my best guess is its issue with Sonarr because I can connect fine to Radarr. Thanks for your help.

23-4-30 16:08:04.1|Debug|NewznabCapabilitiesProvider|Failed to get newznab api capabilities from https://api.nzbgeek.info/

[v2.0.0.5344] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 117
at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:line 53
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 121
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 57
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 264
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 57

23-4-30 16:08:04.1|Warn|Newznab|Unable to connect to indexer

[v2.0.0.5344] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 117
at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:line 53
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 121
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 57
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 264
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 62
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.<>c__DisplayClass4_0.b__0() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 35
at NzbDrone.Common.Cache.Cached1.Get(String key, Func1 function, Nullable1 lifeTime) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Cache\Cached.cs:line 81 at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.GetCapabilities(NewznabSettings indexerSettings) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 35 at NzbDrone.Core.Indexers.Newznab.Newznab.get_PageSize() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 23 at NzbDrone.Core.Indexers.Newznab.Newznab.GetRequestGenerator() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 27 at NzbDrone.Core.Indexers.HttpIndexerBase1.TestConnection() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 334

23-4-30 16:08:04.1|Trace|NzbDroneErrorPipeline|Handling Exception
23-4-30 16:08:04.1|Warn|NzbDroneErrorPipeline|Invalid request Validation failed:
– Unable to connect to indexer, check the log for more details
23-4-30 16:08:04.1|Trace|Http|Res: 269 [POST] /api/indexer/test: 400.BadRequest (100046 ms)
23-4-30 16:08:04.1|Debug|Api|[POST] /api/indexer/test: 400.BadRequest (100046 ms)
23-4-30 16:08:16.9|Debug|NewznabCapabilitiesProvider|Failed to get newznab api capabilities from https://api.nzbgeek.info/

[v2.0.0.5344] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 117
at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:line 53
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 121
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 57
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 264
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 57

23-4-30 16:08:16.9|Warn|Newznab|Unable to connect to indexer

[v2.0.0.5344] System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 117
at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse(HttpRequest request, CookieContainer cookies) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:line 53
at NzbDrone.Common.Http.HttpClient.ExecuteRequest(HttpRequest request, CookieContainer cookieContainer) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 121
at NzbDrone.Common.Http.HttpClient.Execute(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 57
at NzbDrone.Common.Http.HttpClient.Get(HttpRequest request) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:line 264
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.FetchCapabilities(NewznabSettings indexerSettings) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 62
at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.<>c__DisplayClass4_0.b__0() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 35
at NzbDrone.Common.Cache.Cached1.Get(String key, Func1 function, Nullable1 lifeTime) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Cache\Cached.cs:line 81 at NzbDrone.Core.Indexers.Newznab.NewznabCapabilitiesProvider.GetCapabilities(NewznabSettings indexerSettings) in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\NewznabCapabilitiesProvider.cs:line 35 at NzbDrone.Core.Indexers.Newznab.Newznab.get_PageSize() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 23 at NzbDrone.Core.Indexers.Newznab.Newznab.GetRequestGenerator() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\Newznab\Newznab.cs:line 27 at NzbDrone.Core.Indexers.HttpIndexerBase1.TestConnection() in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:line 334

23-4-30 16:08:16.9|Trace|NzbDroneErrorPipeline|Handling Exception
23-4-30 16:08:16.9|Warn|NzbDroneErrorPipeline|Invalid request Validation failed:
– Unable to connect to indexer, check the log for more details
23-4-30 16:08:16.9|Trace|Http|Res: 272 [POST] /api/indexer/test: 400.BadRequest (100029 ms)
23-4-30 16:08:16.9|Debug|Api|[POST] /api/indexer/test: 400.BadRequest (100029 ms)
23-4-30 16:08:20.6|Trace|Scheduler|Pending Tasks: 1
23-4-30 16:08:20.6|Trace|CommandQueueManager|Publishing DownloadedEpisodesScan
23-4-30 16:08:20.6|Trace|CommandQueueManager|Checking if command is queued or started: DownloadedEpisodesScan
23-4-30 16:08:20.6|Trace|CommandQueueManager|Inserting new command: DownloadedEpisodesScan
23-4-30 16:08:20.6|Trace|CommandExecutor|DownloadedEpisodesScanCommand → DownloadedEpisodesCommandService
23-4-30 16:08:20.6|Trace|CommandQueueManager|Marking command as started: DownloadedEpisodesScan
23-4-30 16:08:20.6|Trace|ConfigService|Using default config value for ‘downloadedepisodesfolder’ defaultValue:’’
23-4-30 16:08:20.6|Trace|DownloadedEpisodesCommandService|Drone Factory folder is not configured
23-4-30 16:08:20.6|Trace|CommandQueueManager|Updating command status
23-4-30 16:08:20.6|Trace|EventAggregator|Publishing CommandExecutedEvent
23-4-30 16:08:20.6|Trace|EventAggregator|CommandExecutedEvent → TaskManager
23-4-30 16:08:20.6|Trace|TaskManager|Updating last run time for: NzbDrone.Core.MediaFiles.Commands.DownloadedEpisodesScanCommand
23-4-30 16:08:20.6|Trace|EventAggregator|CommandExecutedEvent ← TaskManager
23-4-30 16:08:20.6|Trace|EventAggregator|CommandExecutedEvent → TaskModule
23-4-30 16:08:20.6|Trace|EventAggregator|CommandExecutedEvent ← TaskModule
23-4-30 16:08:20.6|Trace|CommandExecutor|DownloadedEpisodesScanCommand ← DownloadedEpisodesCommandService [00:00:00.0029973]
23-4-30 16:08:50.6|Trace|Scheduler|Pending Tasks: 1
23-4-30 16:08:50.6|Trace|CommandQueueManager|Publishing CheckForFinishedDownload
23-4-30 16:08:50.6|Trace|CommandQueueManager|Checking if command is queued or started: CheckForFinishedDownload
23-4-30 16:08:50.6|Trace|CommandQueueManager|Inserting new command: CheckForFinishedDownload
23-4-30 16:08:50.6|Trace|CommandExecutor|CheckForFinishedDownloadCommand → DownloadMonitoringService
23-4-30 16:08:50.6|Trace|CommandQueueManager|Marking command as started: CheckForFinishedDownload
23-4-30 16:08:50.6|Debug|DownloadClientFactory|Temporarily ignoring download client Deluge till 4/30/2023 6:45:14 PM due to recent failures.
23-4-30 16:08:50.6|Debug|SabnzbdProxy|Url: http://127.0.0.1:8080/api?mode=queue&start=0&limit=0&apikey=(removed)&output=json
23-4-30 16:08:50.6|Trace|HttpClient|Req: [GET] http://127.0.0.1:8080/api?mode=queue&start=0&limit=0&apikey=(removed)&output=json
23-4-30 16:08:50.6|Trace|ConfigService|Using default config value for ‘proxyenabled’ defaultValue:‘False’
23-4-30 16:08:50.6|Trace|HttpClient|Res: [GET] http://127.0.0.1:8080/api?mode=queue&start=0&limit=0&apikey=(removed)&output=json: 200.OK (2 ms)
23-4-30 16:08:50.6|Trace|HttpClient|Response content (600 bytes): {“queue”:{“version”:“4.0.0”,“paused”:false,“pause_int”:“0”,“paused_all”:false,“diskspace1”:“2310.91”,“diskspace2”:“2310.91”,“diskspace1_norm”:“2.3 T”,“diskspace2_norm”:“2.3 T”,“diskspacetotal1”:“11175.98”,“diskspacetotal2”:“11175.98”,“speedlimit”:“0”,“speedlimit_abs”:“0”,“have_warnings”:“0”,“finishaction”:null,“quota”:"0 ",“have_quota”:false,“left_quota”:"0 ",“cache_art”:“0”,“cache_size”:“0 B”,“kbpersec”:“0.00”,“speed”:"0 ",“mbleft”:“0.00”,“mb”:“0.00”,“sizeleft”:“0 B”,“size”:“0 B”,“noofslots_total”:0,“noofslots”:0,“start”:0,“limit”:0,“finish”:0,“status”:“Idle”,“timeleft”:“0:00:00”,“slots”:[]}}
23-4-30 16:08:50.6|Trace|ConfigService|Using default config value for ‘downloadclienthistorylimit’ defaultValue:‘30’
23-4-30 16:08:50.6|Debug|SabnzbdProxy|Url: http://127.0.0.1:8080/api?mode=history&start=0&limit=30&category=tv&apikey=(removed)&output=json
23-4-30 16:08:50.6|Trace|HttpClient|Req: [GET] http://127.0.0.1:8080/api?mode=history&start=0&limit=30&category=tv&apikey=(removed)&output=json
23-4-30 16:08:50.6|Trace|ConfigService|Using default config value for ‘proxyenabled’ defaultValue:‘False’
23-4-30 16:08:50.6|Trace|HttpClient|Res: [GET] http://127.0.0.1:8080/api?mode=history&start=0&limit=30&category=tv&apikey=(removed)&output=json: 200.OK (39 ms)

Version 2 is end of life for a couple of years now. You’ll need to update.

I started getting the same thing as of April 26th (5 days ago).

I am on version 3.0.10.1567


[v3.0.10.1567] System.Net.WebException: The operation has timed out.: 'https://api.nzbgeek.info/api?t=caps&apikey=(removed) ---> System.Net.WebException: The operation has timed out.
  at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000e8] in /Users/builder/jenkins/workspace/build-package-osx-mono/2020-02/external/bockbuild/builds/mono-x64/mcs/class/System/System.Net/HttpWebRequest.cs:956 
  at System.Net.HttpWebRequest.GetResponse () [0x0000f] in /Users/builder/jenkins/workspace/build-package-osx-mono/2020-02/external/bockbuild/builds/mono-x64/mcs/class/System/System.Net/HttpWebRequest.cs:1218 
  at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x00123] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:81 

Update: I updated to the v4 beta and it did fix the issue, but I wish I was not forced to do that.

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