Unable to add Jackett indexer in Sonarr 'No results were returned from your indexer, please check your settings.'

Help & Support
#1

Sonarr version (exact version): 2.0.0.5344
Mono version (if Sonarr is not running on Windows):5.20.1.34
OS: Synology
Debug logs: https://drive.google.com/drive/folders/16ciXXc952WXllMKxKgl3t4NW-KcxRrSQ?usp=sharing
Description of issue:
I installed Jackett on my Synology, added the indexers in Jackett, and tested them there, so they look good.

From Sonarr I am trying to add the indexers: Settings > Indexers > Add > Torznab (custom) and I get the following error: No results were returned from your indexer, please check your settings.

Any idea what am I still missing? This was working before I had to re-install Mono (and Sonarr and losing the settings)

Thanks

#2

I take it the indexer was acgrip?

The only category it supports is TV (5000), so you’ll need to change it in Sonarr to that.

#3

check your categories

but v2 is EOL and having support phased out

#4

@bakerboy448 any idea how I can upgrade to v3 on synology? Package centre doesn’t show any updates. Thanks

#5

Sonarr v3 was released via package center yesterday
https://synocommunity.com/package/nzbdrone

#6

If your syno supports it and you get past the slight learning curve, I’d use docker.
There’s pros and cons to either solution, just putting the alternative out there.

#7

For Docker:
https://trash-guides.info/Misc/how-to-set-up-hardlinks-and-atomic-moves/#synology

#8

Apologies for the stupid question. My syno does not support docker, and have sonar v2 with mono installed. it is DS415play with CPU INTEL Atom CE5335. Which architecture should I be downloading from that link? :confused:

#9

from: https://synocommunity.com/

Step 1

Log into your NAS as administrator and go to Main Menu → Package Center → Settings and set Trust Level to Synology Inc. and trusted publishers.

Step 2

In the Package Sources tab, click Add, type SynoCommunity as Name and https://packages.synocommunity.com/ as Location and then press OK to validate.

Step 3

Go back to the Package Center and enjoy SynoCommunity’s packages in the Community tab.

1 Like
#10

I have that set up @bakerboy448 but v3 is not available in Package Center, unless it has a completely different name :confused:

Could be v3 is not available for Mono/my type of syno?

#11

that is a question for synocommunity not us :slight_smile:

#12

And any idea where I could contact synocommunity? There’s isn’t any contact us on their site.

#13

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