Unable to access to Synology Download Station


Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS: DSM 6.2.1-23824
Debug logs: http://pasted.co/29c0f457
Description of issue: I have a Synology NAS on which I install the Sonarr package. I would like to use Download Station but I get the error message follow “Failed to get the list of torrents: Failed to login. Reason: Permission denied”. What I don’t understand is that I install this same NAS at my Father’s and everything works. Thank you in advance for your help



A little help ? Thanks.




Six days since my first post, no one own a Synology or there isn’t any support for the Synology version ?



In another message I was asked to create a new subject, but without an answer it seems that it is just to bury the subject :zipper_mouth_face:


download station is probably running as the admin user, sonarr is probably running as the sonarr user (or did you change that?)

you most likely have to give the sonarr user access to download station

control panel
click on the sonarr user
find download station and make sure allow is ticked

note i dont use download station so double check there are no access settings in there as well

i just enabled download station and there doesnt seem to be anything in there, so what username have you set in sonarr for download station? admin or sonarr or something else?

whatever it is, thats the user you need to check has been granted access to download station in control panel


Thanks a lot for your answer :slight_smile:

In DSM, Sonar use a group named sc-download, it as access to :

  • Shared folder : DS download folder and TV Shows folder
  • Application : DS & Sonarr


ok, what user account is sonarr running as?
is it actually a member of the sc-download group?
does that username match what you put into the download client tab in soanrr for download station?