Description of issue:
Recently, lots of torrents folders are prefixed with “www.uindex.com [mutiple spaces] - [mutiple spaces] movie-name”
and for some reason all these folders can’t be imported by sonarr/radarr.
i use qbittorrent, which announce the path after removing consequent space
so let’s say I downloaded a movie to
“c:\torrents\www.uindex.com [mutiple spaces] - [mutiple spaces] movie-name”
qbittorrent says to *arr
“ok, the movie finished downloading and it is on c:\torrents\www.uindex.com - movie-name”
the *arr trys to import it and stuck in an infinity import loop.
What have I tried?:
I tried to use a post-download script in qbittorrent to strip away consequential spaces so a downloaded torrent folder named “www.uindex.com [mutiple spaces] - [mutiple spaces] xxx” becomes “www.uindex.com - xxx”.
However, that did not solve the problem! sonarr (and radarr) still can’t import it but at least, now the importing queue is not stuck in a loop! and that uindex download is just stuck there until i manually remove it and trigger another “blocklist and search” which is very inconvenient.
2026-04-22 08:26:29.0|Debug|TrackedDownloadService|Tracking ‘qBittorrent bc:Will.Trent.S04E16.1080p.WEB.h264-ETHEL’: ClientState=Downloading (readonly) SonarrStage=Downloading Episode=‘Will Trent - S04E16 WEBDL-1080p v1’ OutputPath=.
2026-04-22 08:26:29.1|Debug|DownloadedEpisodesImportService|Processing path: M:\torrents\www.UIndex.org - The.Testaments.S01E05.1080p.WEB.h264-ETHEL
2026-04-22 08:26:29.1|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: M:\torrents\www.UIndex.org - The.Testaments.S01E05.1080p.WEB.h264-ETHEL. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2026-04-22 08:26:29.1|Debug|CompletedDownloadService|Not all episodes have been imported for the release ‘The Testaments S01E05 1080p WEB h264 ETHEL’
2026-04-22 08:27:47.1|Info|ImportListSyncService|Starting Import List Sync
2026-04-22 08:27:47.2|Debug|RemotePathMappingService|Remapped remote path [C:\Users(removed)\Downloads\torrents\Imperfect.Women.S01E07.1080p.x265-ELiTE] to local path [M:\torrents\Imperfect.Women.S01E07.1080p.x265-ELiTE] for host [94.154.172.6]
2026-04-22 08:27:47.2|Debug|FetchAndParseImportListService|Available import lists 4
2026-04-22 08:27:47.2|Debug|RemotePathMappingService|Remapped remote path [C:\Users(removed)\Downloads\torrents\Its.Always.Sunny.in.Philadelphia.S06E13.720p.HDTV.x264-CTU [NO-RAR] - [ www.torrentday.com ]] to local path [M:\torrents\Its.Always.Sunny.in.Philadelphia.S06E13.720p.HDTV.x264-CTU [NO-RAR] - [ www.torrentday.com ]] for host [94.154.172.6]
2026-04-22 08:27:47.2|Debug|RemotePathMappingService|Remapped remote path [C:\Users(removed)\Downloads\torrents\Margos.Got.Money.Troubles.S01E04.1080p.x265-ELiTE] to local path [M:\torrents\Margos.Got.Money.Troubles.S01E04.1080p.x265-ELiTE] for host [94.154.172.6]
On the computer running Sonarr can you access that path (exactly as entered)?
Given the Remote Path Mapping you have setup, it looks like it’s probably a permissions issue because you’re download client write to it’s user directory instead of a folder other users would have access to.
