TVDB new version / Man in the High Castle

Help & Support
#1

Sonarr Version 3.0.3.654
Windows 10

I am not sure if this is an issue with the thetvdb or Sonarr getting updated information.

If the last day or so the new thetvdb version has gone live. I did originally have problems accessing the web site but I can now do so without an issue.

Season 4 of The Man in the High Castle has come down overnight but Sonarr is only showing episode 1 rather than the whole season. I have checked in thetvdb and all the episodes are listed.

Perhaps this is a cache issue on the Sonarr end. If so I would be grateful if it would be refreshed as at the moment Sonarr will not download the episodes automatically.

Thanks

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#2

Same issue here. It appears to be a similar problem to what happened with GoT earlier this year. Sonarr only has 1 episode listed and titled “TBA”. TVDB has the whole season with named episodes.

I believe you can somewhat fix this by changing your renaming scheme to not include Episode Name. To be honest - I’d rather there was an option to “force” Sonarr to update it’s information from TVDB. I deleted the show from Sonarr and readded - but no luck.

#3

Same here was about to post and seen this thread, don’t see any issues in sonarr, but tvdb has definitely been updated

#4

Looks like its the internal API that Sonarr is calling… if you hit:

http://skyhook.sonarr.tv/v1/tvdb/shows/en/295829

at the bottom, the last episode for MITHC is 4/1, which matches with what’s showing in the GUI. Hopefully it will resolve itself.

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#5

The problem is with TheTVDB. They are aware of all the issues and are currently addressing them. It is the switch over from API v2 to v3 I believe.

#6

There is a facility within V3 Media Management Settings “Episode Title Required”; I have this set to Never so the issue with the TBA doesn’t happen. I guess that is why I downloaded episode 1 but not the rest of them.

#7

I actually did a refresh of the series via Sonarr and now it just shows up with zero information for all the seasons. :neutral_face:

#8

It’s working. Try now.

Literally started in the last few minutes.

#9

You’re correct. It just started for me a few seconds ago. :smiley:

Cheers!

#10

This has stopped working again for me now, is there another issue with TVDB? My logs are full of:

Couldn’t refresh info for [352847][Trust]: Failed to read complete http response
Couldn’t refresh info for [360784][Shadow]: Failed to read complete http response
Couldn’t download media cover for [332027][Marvel’s Runaways]: Uri didn’t match expected pattern: https://artworks.thetvdb.com/banners//series/332027/posters/61998314.jpg
Couldn’t download media cover for [332027][Marvel’s Runaways]: Uri didn’t match expected pattern: https://artworks.thetvdb.com/banners//series/332027/backgrounds/61998146.jpg

Also when I add a new TV Show, it gets added but no details are pulled down.? Similar to what was happening with TMITHC towards the end of last week.

#11

same is happening with Building Giants! S03E02 is in TVDB webpage, but it isn’t grabbed by Sonarr! any suggestions on what to do when this type of problems happens? i tried already refresh series!

#12

Normally it’s just a matter of waiting, usually they resolve within a few hours, but thing shave been taking longer than normal.

Building Giants is updated now though.

#13

They pulled this crap a few months back when they went to the new sight. My Synology stopped pulling information. They rolled back and everything started working again. It looks like the crap is back.
I hope they roll back again. I hate the new site.

#14

As a developer i can tell you they have no intention of rolling this one back. Them sticking through the backlash for a week shows they plan to ride it out and fix things as reported. Everyone who uses their site is to bend to their will and deal with it or use alternatives (when alternatives are an option). Sonarr is the ONLY thing i use that deals with tvdb because it is forced. All my code i re-wrote to use tmdb, plex checks tmdb, etc

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#15

… and behold their hubris. I have tried to be a contributor to TVDB but gave up dealing with their bullshit bureaucracy.

#16

Yea, i dont help much. Only for specific shows/episodes i need for series i personally watch. I simply wont do it for the greater good because of the toxic staff and the amount of BS it takes to add/manage things with their UI

1 Like
#17

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