TV Files Showing Incorrect Video Quality

Help & Support
1

Sonarr version (exact version): 2.0.0.4689
Mono version (if Sonarr is not running on Windows): N/A
OS: Windows 10 1703
Description of issue: I recently installed Sonarr and most of my files are showing as SDTV even though most of them are 720p, 1080p, or 2160p. I verified this with the current version of MediaInfo. Settings --> Media Management --> Analyze Video Files is set to YES. I’m using Plex’s file naming structure. For example:

Awesome TV Show (2017)\Season 01\Awesome TV Show (2017) - S01E01 - Pilot [2017-05-05].mp4

Is the feature broken or am I missing something?

2

At the moment Sonarr relies on the filename for the quality, before falling back to the extension for the quality. It doesn’t use MediaInfo to detect the quality, it is planned, but hasn’t found it’s way to the top of the priority list.

4

Thanks for replying. What exactly does the “Analyze Video Files” setting do then?

5

Adding additional information to the filename: https://github.com/Sonarr/Sonarr/wiki/Sorting-and-Renaming#rename-options
Though it will also be used for displaying additional information in the UI.

6

The “Analyze Video Feature” doesn’t work for me no matter what I do. I took a bunch of 1080p and 4K videos named like this:

TV Show (year) - S##E## - Show Title [Airdate].mp4

And using this file naming format

{Series Title} - S{season:00}E{episode:00} - {Episode Title} [{Air-Date}] {Quality Title} {MediaInfo Simple}

And had them drone scanned. The files ended up being given names with SD quality.

Have you guys considered talking to the Radarr devs? They use MediaInfo and their Media detection works really well.

7

Adding the quality and MediaInfo to the file name wouldn’t do anything if the Sonarr didn’t know the original quality to begin with and used the file extension as a fallback.

Radarr didn’t even find my video file when I tried to test their behaviour until I used Manual Import to link it, but you’re right it does work quite well. I took a look at their approach, it’s definitely on the right track for what we plan to do.

8

The point I’m trying to make here is that the feature is broken because the information added to the file name is wrong.

For example, I just added a batch of HD files that had “HDTV-1080p” in the filename and Sonarr misidentified them as SD and named them SDTV instead.

9

We’ll need to see ((debug logs)) of the import to diagnose why that happened.

10

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