Torznab servers unavailable every week

Rourke · December 20, 2018, 9:10am

Sonarr version: 2.0.0.5252
Mono version: 5.16.0.220
OS: Ubuntu Server 16.04
Debug logs: See below
Description of issue: Every week I notice my Torznab indexers are going down. I’m using Jackett, and they all work if I test it there. I use docker containers for all my applications. The issue is being solved if I restart the Sonarr container. But about a week later I get the same errors again. Most of the time Radarr does it too. If I open the URL’s from the logs I get a right response. This problem first occured about a month ago. I think the problem lies with Sonarr/Radarr.

Nyaa.si server is currently unavailable. http://jackett:9117/api/v2.0/indexers/nyaasi/results/torznab/api?t=tvsearch&amp;cat=5070&amp;extended=1&amp;apikey=(removed)&amp;offset=0&amp;limit=100 The operation has timed out.: 'http://jackett:9117/api/v2.0/indexers/nyaasi/results/torznab/api?t=tvsearch&amp;cat=5070&amp;extended=1&amp;apikey=(removed)&amp;offset=0&amp;limit=100'
Unable to connect to indexer: The operation has timed out.: 'http://jackett:9117/api/v2.0/indexers/nyaasi/results/torznab/api?t=tvsearch&amp;cat=5070&amp;extended=1&amp;apikey=(removed)&amp;offset=0&amp;limit=100'
System.Net.WebException: The operation has timed out.: 'http://jackett:9117/api/v2.0/indexers/nyaasi/results/torznab/api?t=tvsearch&cat=5070&extended=1&apikey=(removed)&offset=0&limit=100' ---> System.Net.WebException: The operation has timed out.
  at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <c0e40d34c25e4827874530676d4126b9>:0 
  at System.Net.HttpWebRequest.GetResponse () [0x00016] in <c0e40d34c25e4827874530676d4126b9>:0 
  at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000f6] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:64 
   --- End of inner exception stack trace ---
  at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x0019e] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:92 
  at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000b5] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:53 
  at NzbDrone.Common.Http.HttpClient.ExecuteRequest (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookieContainer) [0x0007e] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:121 
  at NzbDrone.Common.Http.HttpClient.Execute (NzbDrone.Common.Http.HttpRequest request) [0x00008] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:57 
  at NzbDrone.Core.Indexers.HttpIndexerBase`1[TSettings].FetchIndexerResponse (NzbDrone.Core.Indexers.IndexerRequest request) [0x0004b] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:321 
  at NzbDrone.Core.Indexers.HttpIndexerBase`1[TSettings].FetchPage (NzbDrone.Core.Indexers.IndexerRequest request, NzbDrone.Core.Indexers.IParseIndexerResponse parser) [0x00000] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:298 
  at NzbDrone.Core.Indexers.HttpIndexerBase`1[TSettings].TestConnection () [0x0000e] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:335

markus101 · December 20, 2018, 5:07pm

There are several posts and a GHI open about this. You need to downgrade mono.

github.com/Sonarr/Sonarr

Occasional failure to connect to indexer until restart

opened 08:26PM - 05 Nov 18 UTC

closed 10:24PM - 14 Aug 19 UTC

lutzky

mono-bug

**Describe the bug** I use a local Jackett instance (separate docker containe…r) for all indexers. Occasionally (once every few days), Sonarr will be unable to connect to Jackett, and report all indexers as unavailable; testing the indexers will time out (after about a minute). Restarting Sonarr (from the Sonarr UI itself, System->Restart) works around the problem, and indexer testing will succeed immediately. When the problem is active, contacting Jackett via `curl` from within the Sonarr container works normally. **Screenshots** N/A **Logs** Sonarr trace log: ``` 18-11-5 20:06:34.2|Trace|Http|Res: 506 [GET] /api/health: 200.OK (2 ms) 18-11-5 20:06:34.2|Debug|Api|[GET] /api/health: 200.OK (2 ms) 18-11-5 20:06:37.3|Trace|Http|Req: 507 [POST] /api/indexer/test 18-11-5 20:06:37.4|Debug|Torznab|Downloading Feed http://wamc_jackett_1:9117/api/v2.0/indexers/1337x/results/torznab/api?t=tvsearch &cat=5030,5040&extended=1&apikey=(removed)&offset=0&limit=100 18-11-5 20:06:37.4|Trace|HttpClient|Req: [GET] http://wamc_jackett_1:9117/api/v2.0/indexers/1337x/results/torznab/api?t=tvsearch&c$ t=5030,5040&extended=1&apikey=(removed)&offset=0&limit=100 18-11-5 20:06:37.4|Trace|ConfigService|Using default config value for 'proxyenabled' defaultValue:'False' 18-11-5 20:07:03.7|Trace|Scheduler|Pending Tasks: 0 18-11-5 20:07:19.5|Warn|Torznab|Unable to connect to indexer [v2.0.0.5252] System.Net.WebException: The operation has timed out.: 'http://wamc_jackett_1:9117/api/v2.0/indexers/1337x/results/t$ rznab/api?t=tvsearch&cat=5030,5040&extended=1&apikey=(removed)&offset=0&limit=100' ---> System.Net.WebException: The operation has timed out. at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, S$ stem.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <9b672a45b19f4d52b5f$ 8f32c0c91d97>:0 at System.Net.HttpWebRequest.GetResponse () [0x00016] in <9b672a45b19f4d52b5f28f32c0c91d97>:0 at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.Cook$ eContainer cookies) [0x000f6] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs$ 64 --- End of inner exception stack trace --- at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.Cook$ eContainer cookies) [0x0019e] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs$ 92 at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.Coo$ ieContainer cookies) [0x000b5] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.$ s:53 at NzbDrone.Common.Http.HttpClient.ExecuteRequest (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookieCo$ tainer) [0x0007e] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:121 at NzbDrone.Common.Http.HttpClient.Execute (NzbDrone.Common.Http.HttpRequest request) [0x00008] in C:\BuildAgent\work\5d7581516c$ ee5b3\src\NzbDrone.Common\Http\HttpClient.cs:57 at NzbDrone.Core.Indexers.HttpIndexerBase`1[TSettings].FetchIndexerResponse (NzbDrone.Core.Indexers.IndexerRequest request) [0x0$ 04b] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.cs:321 at NzbDrone.Core.Indexers.HttpIndexerBase`1[TSettings].FetchPage (NzbDrone.Core.Indexers.IndexerRequest request, NzbDrone.Core.I$ dexers.IParseIndexerResponse parser) [0x00000] in C:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\Indexers\HttpIndexerBase.c$ :298 at NzbDrone.Core.Indexers.HttpIndexerBase`1[TSettings].TestConnection () [0x0000e] in C:\BuildAgent\work\5d7581516c0ee5b3\src\Nzb Drone.Core\Indexers\HttpIndexerBase.cs:335 18-11-5 20:07:19.6|Trace|NzbDroneErrorPipeline|Handling Exception 18-11-5 20:07:19.6|Warn|NzbDroneErrorPipeline|Invalid request Validation failed: -- Unable to connect to indexer, check the log for more details 18-11-5 20:07:19.6|Trace|Http|Res: 470 [POST] /api/indexer/test: 400.BadRequest (100096 ms) 18-11-5 20:07:19.6|Debug|Api|[POST] /api/indexer/test: 400.BadRequest (100096 ms) ``` Running `curl` directly on the URL as shown in the log, from within the Sonarr container: ``` # time curl 'http://wamc_jackett_1:9117/api/v2.0/indexers/1337x/results/torznab/api?t=tvsearch&cat=5030,5040&extended=1&apikey=redactedapikey&offset=0&limit=100' -s | head <?xml version="1.0" encoding="UTF-8"?> <rss version="1.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:torznab="http://torznab.com/schemas/2015/feed"> <channel> <atom:link href="http://wamc_jackett_1:9117/jackett/" rel="self" type="application/rss+xml" /> <title>1337x</title> <description>1337X is a Public torrent site that offers verified torrent downloads</description> <link>https://1337x.to/</link> <language>en-us</language> <category>search</category> <image> real 0m0.538s user 0m0.008s sys 0m0.009s ``` Link to debug or trace log files. **System Information** - Sonarr Version: 2.0.0.5252 - Operating System: Docker 18.06.0-ce on Ubuntu 18.04 - Mono version: 5.16.0.179 **UI Bugs:** N/A **Additional context** N/A

Rourke · December 20, 2018, 9:04pm

Thank you. I’ll focus my question on there.

system · February 18, 2019, 9:04pm

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