"There Was An error Loading This Page"

Help & Support
#1

Sonarr version (4.0.0.379):
.Net Version (6.0.12):
XeroLinux:
Debug logs: 2023-02-13 08:39:22.0|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms)
There Was An error Loading This Page:

I get the below when I click on series. From what I can tell other than the series Sonarr is working correctly. I just watched it update the series. I’m going to put Sonarr on debug logging, reboot, see if that corrects the issue, then post the debug logs.

TypeError: Cannot read properties of undefined (reading 'seasonCount')

    at y$ (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:742376)
    at div
    at w$ (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:745552)
    at div
    at div
    at t (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1476767)
    at div
    at j$ (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:745934)
    at div
    at div
    at div
    at http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:163266
    at http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:361225
    at div
    at div
    at DocumentTitle
    at o (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1336990)
    at r (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:158236)
    at nA (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:362201)
    at YJ (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:718654)
    at b0 (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:785192)
    at D0 (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:788736)
    at t (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1334649)
    at t (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1335275)
    at r (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:596250)
    at Hse (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:1163181)
    at div
    at div
    at r (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:353981)
    at r (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:357682)
    at S (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1317556)
    at n (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1335812)
    at http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:359965
    at S (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1317556)
    at t (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1331911)
    at u (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:304342)
    at o (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:305777)
    at S (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1317556)
    at c (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1315638)
    at DocumentTitle
    at o (http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1336990)
    at e (http://localhost:8989/index.js?h=Fln95SPt7IEbgas8lZQJHg:1:1165591)
t
--->
#2

I am getting the same error message and a similar output message except for me it is the series page that does not load and the numbers at the end of the lines differ.All other pages load ok. If I go to System>Tasks>Refresh Series then reload the series page it displays correctly until I close then reopen the web browser then the series page does not load again. I tried using a config.xml and sonarr.db from 4.0.0.373 but the error was still there.
If it isn’t the same error, I can start a new thread and post debug logs.
Sonarr version: 4.0.0.382
Net version 6.0.13
Windows 10 x64

TypeError: w is undefined

y$@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:742317
div
w$@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:745493
div
div
t@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1476767
div
j$@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:745875
div
div
div
17710/GP<@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:163264
17710/XD<@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:361166
div
div
DocumentTitle
o@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1336990
r@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:158236
nA@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:362142
YJ@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:718595
b0@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:785135
17710/D0<@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:788677
t@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1334649
t@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1335275
r@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:596193
Hse@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:1163122
div
div
r@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:353924
r@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:357625
S@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1317556
n@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1335810
17710/QD<@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:359906
S@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1317556
t@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1331911
u@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:304342
o@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:305775
S@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1317556
c@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1315636
DocumentTitle
o@http://localhost:8989/vendors.js?h=GYXzFE3yuJyHanp7qFt5Vg:2:1336990
e@http://localhost:8989/index.js?h=hBC7AjPL/HdP7nYchr3ijg:1:1165532
#3

I’m the one that created this thread for the OP cause I maintain his system. I just did the updates on my system and in at least Bluestar Linux I now have the same issue.

EDIT:

@DrStrange I just went to system, task, refresh series and yes that causes the series page to display properly.

#4

@MAGAtKiller, glad to see that 4.0.0.383 has fixed this error.

#5

Yes seems to be fixed with the lasted release. Shame the Devs couldn’t be bothered to weigh in.

#6

It’s a shame you didn’t read the GHI where I did respond. Series Index fails to Load · Issue #5430 · Sonarr/Sonarr · GitHub

2 Likes
#7

It’s a shame that you think everyone is a mind reader who just should of known from you thinking about that post that the post existed.

#8

If you’re running Sonarr instances for other people you should probably be aware that bugs generally end up on Github, especially when you’re having them run beta releases.

We’re not going to respond to every forum thread especially when the issue has already been resolved, with a changelog entry, but feel free to take your complaints elsewhere and if you want a refund for your support payments we’ll happily refund your $0.00.

4 Likes
#9

Nice proving your IQ in in the negative range.

#10

#11

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