Strange characters after renaming

Help & Support
1

I have a few shows containing some special characters in their episodes names.
I have imported them in my fresh installation of Sonarr and it failed to recognise the files containing these characters. I renamed them manually and Sonarr identified them but when I tried to rename them using Sonarr, the special characters where replaced with some other strange ones.
For example instead of “Cayó!” my file name became "Cayó!"
I had Sonarr on a raspberry pi running osmc and it was able to rename correctly these files. Now my Sonarr installation is on an orange pi with armbian. What could cause this behaviour?

Also I noticed that Sonarr is not able to rename the subtitle files.
If I have a subtitle file with the correct file name and a video file with wrong file name, after renaming the video file, the subtitle file gets deleted. Is this normal?
Could these behaviours change?

2

A bit of a guess, but a different mono versions, something different in the OS (language, encoding) or a different file system.

At the moment Sonarr does not rename subtitle files, but that should be available in the next release.

3

What settings would you suggest to look for on my OS?

4

I’m not sure, it’s a pretty broad surface. Could be a difference in the kernel or a difference in the arm processor (armel vs armhf).

When Sonarr presents the rename options does it show the correct character or the something else?

5

Sonarr show the correct name. Also it shows the correct name on the file’s path after renaming it although it’s not renamed correctly.
If I change it manually it doesn’t recognise the file. I have to remove the problematic character to let Sonarr recognise it.

6

I forgot to mention that my disk is a NAS and I mount it using cifs.
I managed to fix it by adding iocharset=utf8 while mounting my disk.

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7

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