Sonnar can't find downloaded files

Help & Support
#1

Sonarr version (exact version): 2.0.0.5054
Mono version (if Sonarr is not running on Windows):5.4.1.6
OS: Ubuntu Server 16.04.3 LTS
((Debug logs)):
Precisely:
DownloadedEpisodesImportService Import failed, path does not exist or is not accessible by Sonarr: /data/completed/Sherlock.S01.Season.1.1080p.5.1ch.BluRay.ReEnc-DeeJayAhmed
Full Logs:
https://pastebin.com/kbcwCCjx
Description of issue: I can’t figure out how to make sonarr auto import downloaded files.
Series Folder: /mnt/tank/data/Serie Tv/
DowloadedFolder /mnt/tank/data/completed

#2

You’ll need a [remote path mapping] (https://github.com/Sonarr/Sonarr/wiki/Sorting-and-Renaming#remote-path-mapping) set up in Sonarr to translate from the path your client reports to one Sonarr can access (pay attention to the help text for the two paths).

#3

Thanks but I don’t understand its not on two machine.

Yes my download client is a docker container and everything if on a ZFS pool but why remote ?

#4

Because your paths don’t match, you’d either need to have the path in the download client docker container match the path Sonarr expects or use a remote path mapping.

#5

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