Sonarr version (Version 4.0.11.2680):
windows:
OS:
Debug logs:
Description of issue:
i get this error message:
“type”: “RFC 7231 - Hypertext Transfer Protocol (HTTP/1.1): Semantics and Content”,
“title”: “Not Found”,
“status”: 404,
“traceId”: “00-9ff3a7708600cc140f69ca0f521ea2d4-293ce07d896bff2c-00”
I have tried to install V4, then V3.
v3 is no longer supported, you should install v4 again and get the logs once it’s up and running again.
Hi Markus101,
I’m new but I do recognize your name. I found your information on your post to be helpful as I also have the same issue. I did check the logs for errors. However, to follow the proper protocol, can I continue to communicate with you?
If you’re having the exact same issue please post the log file and myself or someone else can take a look.
RE Sonarr won’t launch. Log files info
Thanks for getting back to me, markus101!
I hope this is useful. If not please let me know
There appears to be two issues according to the log files
First issue
It’s only part of the log file as it’s very long. The rest of the log file
seemed to be redundant . I’ve seen this issue on an older post.
2024-12-03 20:32:17.9|Fatal|WindowsApp|EPIC FAIL
[v3.0.10.1567] TinyIoC.TinyIoCResolutionException: Unable to resolve type: NzbDrone.Core.Messaging.Events.IHandleAsync`1[[NzbDrone.Common.Messaging.IEvent, Sonarr.Common, Version=3.0.10.1567, Culture=neutral, PublicKeyToken=null]] —> TinyIoC.TinyIoCResolutionException: Unable to resolve type: NzbDrone.Core.HealthCheck.HealthCheckService —> TinyIoC.TinyIoCResolutionException: Unable to resolve type: NzbDrone.Core.HealthCheck.IProvideHealthCheck —> TinyIoC.TinyIoCResolutionException: Unable to resolve type: NzbDrone.Core.HealthCheck.Checks.DownloadClientCheck —>
Second Issue (again only a partial log)
failed, path does not exist or is not accessible by Sonarr: C:\Media D2024-12-05 23:10:05.6|Error|DownloadedEpisodesImportService|Import ownloads\TV\Saturday.Night.Live.S50E00.A.Saturday.Night.Live.Thanksgiving.Special.1080p.WEB.h264-EDITH. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-05 23:10:05.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloa
Thanks
kandoo
Start with an upgrade to v4, it’s been out for almost a year and we no longer support v3.
I ran Sonar v4 update
Rebooted twice and attempted to launch program. Got this: {
“message”: “NotFound”}
Sampling of current logfiles Let me know if you need additional information:
2024-12-07 23:31:17.9|Info|BrowserService|Starting default browser. http://localhost:8989
2024-12-07 23:31:18.0|Info|ProcessProvider|Opening URL [http://localhost:8989]
2024-12-07 23:31:22.0|Info|Bootstrap|Application is being terminated. Reason : Another instance is already running
2024-12-07 23:31:22.3|Warn|IndexHtmlMapper|File C:\ProgramData\Sonarr\bin\UI\index.html not found
2024-12-07 23:31:23.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\Saturday.Night.Live.S50E00.A.Saturday.Night.Live.Thanksgiving.Special.1080p.WEB.h264-EDITH. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-07 23:31:23.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\The.Agency.2024.S01E01.The.Agency.The.Bends.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-07 23:31:23.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\The.Late.Show.With.Stephen.Colbert.2024.11.11.Chris.Evans.Javier.Bardem.Curtis.50.Cent.Jackson.1080p.AMZN.WEB-DL.DDP2.0.H.264-None. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-07 23:31:23.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\The.Late.Show.with.Stephen.Colbert.2024.11.11.Chris.Evans.Javier.Bardem.Curtis.50.Cent.Jackson.1080p.AMZN.WEB-DL.DDP2.0.H.264-None.1\The.Late.Show.with.Stephen.Colbert.2024.11.11.Chris.Evans.Javier.Bardem.Curtis. 50.Cent .Jackson.1080p.AMZN.WEB-DL.DDP2.0.H.264-None.mkv. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-07 23:31:23.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\The.Late.Show.with.Stephen.Colbert.2024.11.07.Paul.Bettany.Mike.Birbiglia.Robert.Zemeckis.1080p.AMZN.WEB-DL.AAC2.0.H.264-None. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-07 23:32:54.0|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\Saturday.Night.Live.S50E00.A.Saturday.Night.Live.Thanksgiving.Special.1080p.WEB.h264-EDITH. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-07 23:32:54.0|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV
Also this:
\The.Agency.2024.S01E01.The.Agency.The.Bends.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-05 23:10:05.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\The.Late.Show.With.Stephen.Colbert.2024.11.11.Chris.Evans.Javier.Bardem.Curtis.50.Cent.Jackson.1080p.AMZN.WEB-DL.DDP2.0.H.264-None. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-05 23:10:05.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV
Thanks
Kandoo
That file is most definitely included in the release, but can you do the following;
Sonarr folder in extracted zip to C:\ProgramData\Sonarr\binindex.html file existsRe: Sonarr V4 failed to launch.
Followed the instructions, including adding the contents of the Sonarr\bin zip. I did a search for the index.html files. It said that it was modified today and there were three index files in Sonarr Bin UI:
1)index-7d403179a7cc6ab51c9.jsmap,2) same ending but with ending js.us, and 3) index-js
Checked logs (partial):
\The.Agency.2024.S01E01.The.Agency.The.Bends.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-05 23:10:05.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV
Log
\The.Agency.2024.S01E01.The.Agency.The.Bends.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-05 23:10:05.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV
2024-12-07 23:31:17.9|Info|BrowserService|Starting default browser. http://localhost:8989
2024-12-07 23:31:18.0|Info|ProcessProvider|Opening URL [http://localhost:8989]
2024-12-07 23:31:22.0|Info|Bootstrap|Application is being terminated. Reason : Another instance is already running
2024-12-07 23:31:22.3|Warn|IndexHtmlMapper|File C:\ProgramData\Sonarr\bin\UI\index.html not found
2024-12-07 23:31:23.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV
Let me know if you need more information.
Thanks
kandoo
There is only one index.html file, it’s in the UI folder.
You could just copy that file from the zip to C:\ProgramData\Sonarr\bin\UI. If it’s somehow getting deleted then it’s possible some sort of antivirus is erronously removing it.
Re: Sonarr Failed to launch
Followed your instructions. Files were copied into \bin\UI. Still failed to launch. However, a security warning window did pop up from C:\ProgramData\Sonarr\bin\Sonarr. I clicked on “Run”. Nothing after that. Right clicked on App showed source C:\ProgramData\Sonarr\bin\Sonarr.
Log files:
\The.Agency.2024.S01E01.The.Agency.The.Bends.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-05 23:10:05.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV
2024-12-09 23:10:35.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV\The.Late.Show.With.Stephen.Colbert.2024.11.11.Chris.Evans.Javier.Bardem.Curtis.50.Cent.Jackson.1080p.AMZN.WEB-DL.DDP2.0.H.264-None. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder
2024-12-09 23:12:06.0|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Media Downloads\TV.
Do you mean it failed to load the UI?
Your logs don’t show much, but do show that it launched.
I was able to launch Sonarr by browsing to http://localhost:8989 Then entered a username and password. However, I’m not sure how it happened. I may have put
a wrong pass word and it appears I’m lockout.
Some Log info"
2024-12-11 22:13:05.9|Info|Sonarr.Http.Authentication.BasicAuthenticationHandler|Basic was not authenticated. Failure message: Authorization header missing.
2024-12-11 22:13:06.0|Info|Sonarr.Http.Authentication.BasicAuthenticationHandler|AuthenticationScheme: Basic was challenged.
I tried going back to a copy of config file that I made prior to entering the user name and password. I still have the error. (have both config files before and after)
ChatGPT suggested to update the setting and clear the user name and password fields. Then restart Sonarr and reconfigure from the web interface.
The above log was from the copied previous config file. If I make any changes should I put back to the config file when I first enter the name and password and had the error? Your comments and assistance would be appreciated
I
ChatGPT almost certainly has no clue here.
https://wiki.servarr.com/sonarr/faq#help-i-have-locked-myself-out
I followed the link you provided in wiki.servarr.com and was able to start Sonarr with out aurthorization. Great!!! Then I went to Sonarr Settings: General in the UI and set my username and password and save it. However, when I launch Sonarr there is no pop up window showing or requesting name and password.
Did I miss something?
Forms auth doesn’t do a popup and is valid for 2 weeks and will renew if used periodically, but you do need to restart for auth to take effect.
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