Sonarr v3 ignoring "Upgrades Allowed" being disabled

[Skullzy]

Sonarr version (exact version): 3.0.4.1024
OS: Windows Server 2012 R2
Debug logs: Re-added.
Description of issue:
I have a quality profile set up to grab any WEB/Bluray 1080p version of an episode when it becomes available and I have “Upgrades Allowed” disabled, but I’ve just noticed that Sonarr is re-downloading the same quality multiple times, I checked the history of other files with the same quality profile and it seems to be doing it to all of them.

Edit: added log

Edit 2:
debug log
Partial debug log: - part regarding the upgrade

In the debug logs, you’re looking at Big Mouth S04 Episodes 09 and 10.

TraceLogP1 TraceLogP2

In the trace logs, you’re looking for Big Mouth S04 Episodes 07 and 08

[rhom]

do you have preferred words for AMZN and x265 assigned to that series? or some other combination?

just that that seems to be the order it upgraded in. ie 264 web > 264 web-dl amzn > 265 webrip amzn, and i think preferred words are a higher priority that quality upgrades not allowed.

also if those three, web / web-dl / webrip are grouped or seen as the same then sonarr will upgrade on preferred word scores so could you also paste an image of the entire quality profile

your pastebin has expired so the logs arent available to check

[Skullzy]

@rhom

do you have preferred words for AMZN and x265 assigned to that series? or some other combination?

Yes, but aren’t they just search priorities? and shouldn’t disabling “Upgrades Allowed” prevent any upgrades from occurring? It also upgraded a series from Web to Bluray as Bluray was the prefered quality and that makes sense if "Upgrades Allowed" wasn’t disabled.

@rhom

your pastebin has expired so the logs arent available to check

That’s strange. I had that set to unlisted and expired to never I’ll enable debug again and post another one as soon as possible. In the meantime here are screenshots of the quality profile and my profile releases.

Please note that the “search-priority” has no “must contain” as it is only for my preferred.

Edit 1: I just wanted to show that it’s not just the preferred words, despite downloading a web version of x264 it grabbed a Bluray version, so disabling “upgrades allowed” doesn’t seem to do anything.

When I looked at the search results for that particular file, it does show a Bluray x265 that would have then been downloaded to replace the x264 version, which makes sense and shows profile releases doing its job, but if you disable “upgrades allowed” it shouldn’t continue to upgrade those files.

Edit 2: so I managed to force the results debug log.

1. Added a new series to Sonarr with the HD-1080 profile and search-priority
2. Manually downloaded an episode that had a lower preferred score.
3. Clicked “Search Monitored”

With upgrades disabled, it should’ve ignored any possible upgrades but it didn’t, here is a partial log from the one above were this all occurs Partial log: - part regarding the upgrade

In the logs, you’re looking at Big Mouth S04 Episodes 09 and 10.

Edit 3: decided to run a trace log again, last time I tried this it crashed which is why I’ve only uploaded debug logs, this time it was successful, but I had to place it on Pastebin in two parts with some edits made due to size. TraceLogP1 TraceLogP2

In the trace logs you’re looking for Big Mouth S04 Episodes 07 and 08

Hopefully, I’ve provided everything that may be needed, I decided to keep the logs this time in case it gets removed from Pastebin again.

[rhom]

@Skullzy

Yes, but aren’t they just search priorities? and shouldn’t disabling “Upgrades Allowed” prevent any upgrades from occurring? It also upgraded a series from Web to Bluray as Bluray was the prefered quality and that makes sense if " Upgrades Allowed" wasn’t disabled.

nope. they allow for “infinite” upgrades within the quality that is downloaded. if the word score is higher than the existing file then it will download it.

i would expect the “upgrades allowed” only applies, or should, to qualities.

your initial images of discovery s03e08 fits that. its all within one quality group, 1080p web variants, just the preferred words are scoring higher each time so its upgraded at each point.

Edit 1: I just wanted to show that it’s not just the preferred words, despite downloading a web version of x264 it grabbed a Bluray version, so disabling “upgrades allowed” doesn’t seem to do anything.

its possible theres a bug in there somewhere but i cant tell why stargirl upgraded as its not in any of the logs, can you confirm it has the HD-1080 profile assigned to it and not something else?

Edit 2: so I managed to force the results debug log.

1. Added a new series to Sonarr with the HD-1080 profile and search-priority
2. Manually downloaded an episode that had a lower preferred score.
3. Clicked “Search Monitored”

unfortunately these logs dont show it accepting any downloads,ie there is no "DownloadDecisionMaker|Release accepted" text in them so we cant tell why they were upgraded, just that they were

20-12-12 15:13:10.3|Info|DownloadService|Report sent to Nzbget. Big.Mouth.S04E09.Horrority.House.1080p.NF.WEB-DL.DDP5.1.x264-NTb
20-12-12 15:13:12.5|Info|DownloadService|Report sent to Nzbget. Big.Mouth.S04E10.What.Are.You.Gonna.Do.1080p.NF.WEB-DL.DDP5.1.x264-NTb

but as these appear to be within the HD-1080p profile then realistically it would have had to have been a preferred words upgrade

Edit 3: decided to run a trace log again, last time I tried this it crashed which is why I’ve only uploaded debug logs, this time it was successful, but I had to place it on Pastebin in two parts with some edits made due to size.

these logs show a preferred word upgrade (within the same quality). it found 6 files (3 of each episode) in the rss feed, and each had a preferred word score higher (3) than the existing file (2) so it downloaded both episodes.

20-12-12 15:34:32.4|Debug|DownloadDecisionMaker|Processing release 'Big.Mouth.S04E08.The.Funeral.1080p.NF.WEB-DL.DDP5.1.x264-NTb' from 'NZBHydra2'
20-12-12 15:34:32.4|Trace|PreferredWordService|Calculated preferred word score for 'Big.Mouth.S04E08.The.Funeral.1080p.NF.WEB-DL.DDP5.1.x264-NTb': 3
20-12-12 15:34:32.4|Trace|PreferredWordService|Calculated preferred word score for 'Season 04\Big Mouth - S04E08 - The Funeral - WEBDL-1080p x264 EAC3 - STRONTiUM.mkv': 2
20-12-12 15:34:32.4|Debug|UpgradableSpecification|Comparing preferred word score. Current: 2 New: 3
20-12-12 15:34:32.4|Debug|DownloadDecisionMaker|Release accepted

20-12-12 15:34:32.4|Debug|DownloadDecisionMaker|Processing release 'Big.Mouth.S04E07.Four.Stories.About.Hand.Stuff.1080p.NF.WEB-DL.DDP5.1.x264-NTb' from 'NZBHydra2'
20-12-12 15:34:32.4|Trace|PreferredWordService|Calculated preferred word score for 'Big.Mouth.S04E07.Four.Stories.About.Hand.Stuff.1080p.NF.WEB-DL.DDP5.1.x264-NTb': 3
20-12-12 15:34:32.5|Trace|PreferredWordService|Calculated preferred word score for 'Season 04\Big Mouth - S04E07 - Four Stories About Hand Stuff - WEBDL-1080p x264 EAC3 - STRONTiUM.mkv': 2
20-12-12 15:34:32.5|Debug|UpgradableSpecification|Comparing preferred word score. Current: 2 New: 3
20-12-12 15:34:32.5|Debug|DownloadDecisionMaker|Release accepted

20-12-12 15:34:35.5|Debug|Nzbget|Downloaded nzb for episode 'Big.Mouth.S04E07.Four.Stories.About.Hand.Stuff.1080p.NF.WEB-DL.DDP5.1.x264-NTb' finished (125702 bytes from http://127.0.0.1:5076/hydra/getnzb/api/-7420832099206795448?apikey=(removed)
20-12-12 15:34:37.8|Debug|Nzbget|Downloaded nzb for episode 'Big.Mouth.S04E08.The.Funeral.1080p.NF.WEB-DL.DDP5.1.x264-NTb' finished (121873 bytes from http://127.0.0.1:5076/hydra/getnzb/api/-5703798184061872436?apikey=(removed)

[Skullzy]

@rhom

nope. they allow for “infinite” upgrades within the quality that is downloaded. if the word score is higher than the existing file then it will download it.

Oh right, that’s my bad I thought disabling upgrades meant it would only download one then stop, but that makes sense.

@rhom

its possible theres a bug in there somewhere but I cant tell why stargirl upgraded as its not in any of the logs, can you confirm it has the HD-1080 profile assigned to it and not something else?

Yes, that profile is assigned to Stargirl but its the only occurrence that I’ve noticed where the quality has upgraded from Web to Bluray, I’ll try to test this out on my end but I’m going to assume for now that this issue is closed.

Thank you for your assistance.