Sonarr Support Request: Custom Format Scoring Warning (With Screenshots)

Sonarr version (exact version): 4.0.15.2941

Mono version (if Sonarr is not running on Windows): 4.0.15.2941-ls287 by linuxserver.io
OS: Unraid
Debug logs: sonarr.debug
Description of issue:

TL’DR: The warning about “custom formats have a score 0 below series profile minimum 1” persists, even though there are no custom formats with a score of 0.

Setup Overview

1. Quality Profile

  • Profile Name: Anime – 1080p SubsPlease
  • Upgrades: Allowed
  • Upgrade Until: Bluray-1080p
  • Selected Qualities: Bluray-1080p, WEB 1080p, WEB 720p, HDTV-720p
  • Unchecked Qualities: Bluray-2160p, 480p, DVD, etc.

2. Custom Formats

Custom Format Name Condition/Field Score Required Negate Linked to Profile?
SubsPlease Release Group 1000 No No Yes
  • Regex/Condition: Matches releases where the release group is SubsPlease.
  • Purpose: Strongly prefer SubsPlease releases but allow fallback to others if none exist.

3. Custom Format Scoring Settings

  • Minimum Custom Format Score: 1
  • Upgrade Until Custom Format Score: 1000

4. Series Assignment

  • All relevant anime series are assigned to the “Anime – 1080p SubsPlease” profile.
  • There are no series-level overrides or per-series custom format settings.

The Issue

Despite the above configuration, Sonarr displays the following warning:

“Custom formats have a score 0 below series profile minimum 1.”

Key Points:

  • There is only one custom format (“SubsPlease”) linked to the profile, and its score is 1000.
  • No other custom formats (active, hidden, or legacy) exist in the system.
  • The minimum custom format score in the profile is set to 1.
  • The correct profile is assigned to all relevant series.
  • No series-level overrides are present.
  • Sonarr is successfully grabbing SubsPlease releases as intended.

Troubleshooting Steps Already Taken

  • Verified the profile and custom format linkage.
  • Confirmed there are no other custom formats in the system.
  • Checked for hidden or legacy formats.
  • Ensured the correct profile is assigned to all series.
  • Checked for and confirmed no series-level overrides.
  • Restarted Sonarr after making changes.
  • Forced a full series refresh and scan.
  • Checked logs for any related errors or clues.
  • Confirmed that Sonarr is functioning as expected aside from the persistent warning.

What’s Happening

  • The warning about “custom formats have a score 0 below series profile minimum 1” persists, even though there are no custom formats with a score of 0.
  • All settings appear correct, and Sonarr is working as intended (downloads and upgrades are happening as expected).
  • The warning seems to be cosmetic, cached, or possibly a UI bug.

What I Need Help With

  • Why is this warning still showing, even though all custom formats linked to the profile have a score above the minimum?
  • Is there a hidden configuration or database issue that could cause this?
  • Is this a known bug or cosmetic issue in the current version?
  • Any steps to clear or resolve this warning beyond what has already been tried?

Screenshots




Thank you

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