Sonarr server running, cannot open UI

Sonarr version (exact version): v3
Mono version (if Sonarr is not running on Windows):
OS: 11.6.3
Debug logs: 2022-02-03 17:13:14.4|Debug|ProcessProvider|Found 0 processes with the name: Sonarr.Console 2022-02-03 17:13:14.5|Debug|ProcessProvider|Found 0 processes with the name: Sonarr 2022-02-03 17:13:14.5|Info|Router|Application mode: Interactive 2022-02-03 17:13:14.5|Debug|Router|Console selected 2022-02-03 17:13:14.7|Info|MigrationLogger|*** Checking database for required migrations data source=/Users/myusername/.config/Sonarr/sonarr.db; cache size=-10000;datetimekind=Utc;journal mode=Truncate;pooling=True;version=3;Full FSync=True *** 2022-02-03 17:13:14.9|Debug|MigrationLogger|Took: 00:00:00.1779227 2022-02-03 17:13:14.9|Info|MigrationLogger|*** Checking database for required migrations data source=/Users/myusername/.config/Sonarr/logs.db; cache size=-10000;datetimekind=Utc;journal mode=Truncate;pooling=True;version=3;Full FSync=True *** 2022-02-03 17:13:14.9|Debug|MigrationLogger|Took: 00:00:00.0177161 2022-02-03 17:13:15.1|Info|OwinHostController|Listening on the following URLs: 2022-02-03 17:13:15.1|Info|OwinHostController| http://*:8989/ 2022-02-03 17:13:15.2|Debug|OwinAppFactory|Attaching NzbDroneVersionMiddleWare to host 2022-02-03 17:13:15.2|Debug|OwinAppFactory|Attaching SignalRMiddleWare to host 2022-02-03 17:13:15.2|Debug|OwinAppFactory|Attaching NancyMiddleWare to host 2022-02-03 17:13:15.7|Info|SonarrBootstrapper|Starting Web Server 2022-02-03 17:13:16.3|Debug|BrowserService|non-interactive runtime. Won't attempt to open browser. 2022-02-03 17:13:16.4|Debug|QualityDefinitionService|Setting up default quality config 2022-02-03 17:13:16.5|Debug|NotificationFactory|Initializing Providers. Count 21 2022-02-03 17:13:16.5|Debug|IndexerFactory|Initializing Providers. Count 12 2022-02-03 17:13:16.5|Debug|ImportListFactory|Initializing Providers. Count 4 2022-02-03 17:13:16.5|Debug|MetadataFactory|Initializing Providers. Count 3 2022-02-03 17:13:16.6|Debug|DownloadClientFactory|Initializing Providers. Count 17 2022-02-03 17:13:16.7|Debug|MonoVersionCheck|Mono version is 5.18 or better: 6.12.0.122
Description of issue: Browser UI does not start. I am able to start Radarr UI without issues.

Sonarr is running.

The UI is not a process; it’s a webserver which is running.

There really isn’t a scenario where sonarr is running and online and you cannot access it from localhost:8989 or whatever port sonarr is running as

If you’re trying to access it from not that device then this is not a Sonarr question and has really nothing to do with you device blocking external connections

Also “v3” is not a version nor is blank a mono version there is no OS called “11.6.3” either. Presumably you meant macOS 11.6.3

Thanks, it is MacOS 11.6.3 and I’m trying to access from the same device. Is it possible that Radarr runs fine while Sonarr connection is being blocked?

I’ve had this happen a few times with older versions of Sonarr. This is how I resolved the issue.
Note: I run Sonarr in a Docker container on Unraid (linux).

Episodes continue to be processed but, the web management interface does not load.
The database is likely corrupt. Confirm this by checking the log:

  1. SSH into the server running Sonarr
  2. cd to the appdata folder: /mnt/user/appdata/sonarr/logs#
  3. Open log in text editor: nano sonarr.txt

To repair, restore a good copy of the database:

  1. Copy a recent backup to your computer
  2. Extract contents to a local directory
  3. Using FileZilla or similar SSH to server and change remote directory to:
    /mnt/user/appdata/sonarr
  4. Replace database files from backup to remote directory

Edit: removed link to Backup and Restore on Sonarr v2 wiki.

HTH,
Joey

Please do not link to the legacy v2 wiki that is for v2 which is not supported.


https://wiki.servarr.com/sonarr/faq#how-do-i-backuprestore-my-sonarr

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