Sonarr sends to sabnzbd then instantly stops tracking activity

Help & Support
1

Sonarr grabs the nzb’s correctly and sends them to sabnzbd, they are assign to the sonarr category however Sonarr itself will display the download in the Activity window for maybe 10 seconds and then it vanishes forever.

Manually changing the category in sab to something else and then back to sonarr does not cause it to appear on the activity nor get processed when downloaded.

5-5-31 15:17:19.8|Info|Sabnzbd|Adding report [Game.of.Thrones.S05E01.720p.HDTV.x264-DON] to the queue.
15-5-31 15:17:20.6|Info|DownloadService|Report sent to download client. Game.of.Thrones.S05E01.720p.HDTV.x264-DON
15-5-31 15:17:22.5|Info|Sabnzbd|Adding report [Game.of.Thrones.S05E02.720p.HDTV.x264-DON] to the queue.
15-5-31 15:17:23.3|Info|DownloadService|Report sent to download client. Game.of.Thrones.S05E02.720p.HDTV.x264-DON

Those are the two, the rest of the log file is RSS Sync, nothing more.

I’ve reinstalled both sabnzbd and sonarr along with generating new api keys repeatedly, no solution yet.

2

Do you have a Pre-Queue script in SAB?
Did you configure a category in SAB and Sonarr?

Trace logs will show the request to SAB and its response, if you can hastebin a couple minutes we can take a look.

3

No scripts are being used for the sonarr category which is preconfigured in sab.

http://hastebin.com/bopiqejagu.coffee

I copied everything that happened between two points in time, if you think i missed something let me know.

4

When did the “Check for Completed Episodes” Task last run (System: Tasks)?

5

Check For Finished Download, 1 minute, a day ago, now

The “a day ago” date is Sunday, May 31 2015 12:37pm

6

Okay, Please send over trace logs (if you have them) and a copy of the DB, this is the same issue as here:

7

I renamed the logs folder so that it would start with fresh logs, changed logging to Trace. Did a restart of sonarr through System, Restart and everything seems to be working again.

So far I’ve told it to grab 3 shows, it’s grabbing and continuing to watch them, download processed properly and when a failure occurred it did exactly as expected.

Not sure what was going on. I know this entire machine was restarted last night.

For now I will leave Trace logging on as I have another show up tonight, i’ll let you know if it works or not. Thanks.

8

I’ve been seeing similar behavior with torrents. The logs were saying:

15-6-1 16:15:51.8|Trace|CommandQueueManager|Publishing CheckForFinishedDownload
15-6-1 16:15:51.8|Trace|CommandQueueManager|Checking if command is queued or started: CheckForFinishedDownload
15-6-1 16:15:51.8|Trace|CommandQueueManager|Command is already in progress: CheckForFinishedDownload

I reset the log files and set logging to trace and restarted of Sonarr through system (which happened to fail actually, I am going to open a separate thread for that one.) When it came back up it properly processed the download. That was the 3rd download that had an issue over as many days.