With some help from here I managed to install Sonarr on my Synology, mount a remote folder on my NAS and have Sonarr link to that remote folder. After a fresh install, Sonarr is very responsive and I manage to setup all my settings. I import some existing series in the remote folder and away we go.
After this the webUI of Sonarr becomes very unresponsive. In the package center on the NAS everything is running. The log there only shows two lines: start install and complete install. In Transmission, I see that there are episodes downloaded and they even show up in the remote folder. But episodes in the Drone folder are not picked up.
Other services on the NAS (like Transmission or Synology Diskstation itself) are responsive and the resource manager on the NAS shows CPU and RAM load < 50%. What could this be?
Sonarr version is 20150731-8, mono is 4.0.4.1-5. I’m new to Synology. The only log I can find through the Diskstation UI is the install log in package center. The UI of Sonarr is not accessible, because of this problem.
I have mounted a folder on my Windows Home Server on the Synology. I believe it works via CIFS. This way I can load the existing series on the Server into Sonarr.
By the way:
After I started my topic, I saw this one from August that describes the exact same problem as me. UI unresponsive, but Sonarr working in the background.
You can’t find those log files through the UI. File Station can only see shares, and log files are not in your shared folders. There are some third party addons that are meant to expose log files like these in DSM, but none of them work really well as far as I know. If you can’t get into Sonarr’s GUI at all, you’re probably going to need shell access to find your log files.
Can you actually not get the UI to work after shutting down Sonarr in the package manager, then restarting it through there as well? I have on occasion had similar issues but a simple restart always fixed those for me. If you can get Sonarr to work like that, you should be able to get into your log files through there so we can further try to help solve the issue.
I restarted Sonarr and for the while, it seems pretty responsive. I checked the log, but there was no entry after 15-10. I cleared it and will continue to use the program. If it stalls again, I will post the log to see if you can find anything.
i’m getting this a lot on my synology as well - I have the DS115 single bay drive if that helps. Sonarr works fine 90% of the time, but every so often it just ‘hangs’ and I have to stop it and restart it - i’ve literally just had to do it now.
it’s just happened again. clicked on the bookmark that i have for my main sonarr title page with all my shows.
clicked on ‘add series’ and entered the series name and sonarr just hung … i’m having to restart the whole package
if it helps, this is from the log …
System.Net.WebException: The request timed out
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00065] in /spksrc/native/mono/work-native/mono-4.0.4/mcs/class/System/System.Net/HttpWebRequest.cs:946
at System.Net.HttpWebRequest.GetResponse () [0x0000e] in /spksrc/native/mono/work-native/mono-4.0.4/mcs/class/System/System.Net/HttpWebRequest.cs:958
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000cd] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:46
That looks like a failure connecting to an external server, not something failing to connect to Sonarr’s server. Logs from your browser’s dev console might indicate something though.