Sonarr version (exact version): 4.0.16.2944 Mono version (if Sonarr is not running on Windows): Unknown OS: MacOS 26.2 Debug logs:
Description of issue:
Since upgrading to 4.0.16.2944 every so often I try and access the Sonarr webUI and it either isn’t responsive, reloading the page results in a web browser timeout connecting, or I see a message relating to lost connection to the backend. I have to force quit the Sonarr process and re-open the Sonarr app.
It happened again, I had to force quit Sonarr and re-launch. The WebUI was just not responding, a reload just sat there spinning.
Sonarr.Debug.txt here hopefully
2026-02-06 06:00:05.1|Debug|VideoFileInfoReader|Getting media info from /Volumes/iTunes/TV Shows/QI XL/Season 20/08 Ticks Tax Toes-1.m4v
Does it always get stuck processing files like this? When it happens again you can grab the logs from disk before restarting to see without having to dig through them too.
Potentially something corrupt with that file leading to a crash/hang, it’s something we used to see more of in v3 with mediainfo though.