Sonarr not returning results from NZBgeek- no errors

Sonarr version (exact version): 3.0.8.1507
Mono version (if Sonarr is not running on Windows):
OS: Windows 10 Pro 64 bit
Debug logs: https://gist.github.com/sdw1187/bc09519713f347a0f890d4fed56fe371

Description of issue: Sonnarr is not returning results when searching for shows. Automatic search, Manual search, Update all, RSS Sync everything I attempt to do to search for new shows suddenly stopped working sometime in the early morning hours today (6/2/2022). The search appears to run, no error messages, and just returns no results.

This issues started with Sonarr 2.0.x.xxxx and I upgraded during the troubleshooting. Still seeing the same results. I’m running out of ideas short of nuking the database and just starting over.

Troubleshooting steps I’ve taken so far:

  • Confirmed internet connection gets out to the internet
  • Turned off VPN, was still able to reproduce the issue.
  • Restarted the service
  • Rebooted the box
  • Confirmed my indexer, NZBgeek, had the specific content I was looking for which was Obi-Wan Kenobi S1E1.
  • Confirmed by NZBgeek account was still active
  • Updated the API Key in Sonnar and tested
  • Confirmed the same API Key is working in Radarr, and it is returning results on Radarr!
  • Updated Sonarr to version 3.0.8.1507, and rebooted the box - still same results
  • Turn logging on to Debug, reproduced the issue.

I’m out of ideas. Anyone got a suggestion?

Here is the bit where I’m searching for the episode:

2022-06-02 16:50:35.6|Debug|ReleaseSearchService|Total of 0 reports were found for [Obi-Wan Kenobi : S01E01] from 2 indexers
2022-06-02 16:50:35.6|Debug|ReleaseSearchService|Setting last search time to: 6/2/2022 9:50:35 PM
2022-06-02 16:50:35.6|Info|DownloadDecisionMaker|No results found
2022-06-02 16:50:35.6|Debug|Api|[GET] /api/v3/release?episodeId=9404: 200.OK (61 ms)
2022-06-02 16:50:42.8|Debug|Api|[GET] /api/v3/health: 200.OK (0 ms)
2022-06-02 16:50:42.8|Debug|Api|[GET] /api/v3/system/status: 200.OK (4 ms)
2022-06-02 16:50:43.4|Debug|Api|[GET] /api/v3/diskspace: 200.OK (585 ms)
2022-06-02 16:50:44.7|Debug|Api|[GET] /api/v3/command: 200.OK (1 ms)
2022-06-02 16:50:45.5|Debug|Api|[GET] /api/v3/qualitydefinition: 200.OK (1 ms)
2022-06-02 16:51:10.1|Debug|Api|[PUT] /api/v3/qualityDefinition/update: 202.Accepted (8 ms)
2022-06-02 16:51:39.7|Debug|Api|[GET] /api/v3/episode?seriesId=114: 200.OK (2 ms)
2022-06-02 16:51:39.7|Debug|Api|[GET] /api/v3/queue/details?seriesId=114: 200.OK (1 ms)
2022-06-02 16:51:39.7|Debug|Api|[GET] /api/v3/episodeFile?seriesId=114: 200.OK (6 ms)
2022-06-02 16:51:44.7|Debug|SabnzbdProxy|Url: http://localhost:8080/api?mode=queue&start=0&limit=0&apikey=(removed)&output=json
2022-06-02 16:51:46.7|Debug|SabnzbdProxy|Url: http://localhost:8080/api?mode=history&start=0&limit=60&category=tv&apikey=(removed)&output=json
2022-06-02 16:51:46.9|Debug|Api|[GET] /api/v3/queue/details?seriesId=114: 200.OK (1 ms)
2022-06-02 16:51:46.9|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-06-02 16:51:47.1|Debug|Api|[GET] /api/v3/queue/details?seriesId=114: 200.OK (2 ms)
2022-06-02 16:51:47.1|Debug|Api|[GET] /api/v3/command: 200.OK (3 ms)
2022-06-02 16:51:51.0|Info|ReleaseSearchService|Searching indexers for [Obi-Wan Kenobi : S01E01]. 2 active indexers
2022-06-02 16:51:51.0|Debug|ReleaseSearchService|Total of 0 reports were found for [Obi-Wan Kenobi : S01E01] from 2 indexers
2022-06-02 16:51:51.0|Debug|ReleaseSearchService|Setting last search time to: 6/2/2022 9:51:51 PM
2022-06-02 16:51:51.0|Info|DownloadDecisionMaker|No results found
2022-06-02 16:51:51.0|Debug|Api|[GET] /api/v3/release?episodeId=9404: 200.OK (113 ms)
2022-06-02 16:51:56.9|Debug|Api|[GET] /api/v3/history?pageSize=1000&page=1&sortKey=date&sortDirection=descending&episodeId=9404: 200.OK (158 ms)
2022-06-02 16:52:03.3|Debug|Api|[POST] /api/v3/command: 201.Created (5 ms)
2022-06-02 16:52:03.4|Info|ReleaseSearchService|Searching indexers for [Obi-Wan Kenobi : S01E01]. 2 active indexers
2022-06-02 16:52:03.4|Debug|ReleaseSearchService|Total of 0 reports were found for [Obi-Wan Kenobi : S01E01] from 2 indexers
2022-06-02 16:52:03.4|Debug|ReleaseSearchService|Setting last search time to: 6/2/2022 9:52:03 PM
2022-06-02 16:52:03.4|Info|DownloadDecisionMaker|No results found
2022-06-02 16:52:03.4|Info|EpisodeSearchService|Episode search completed. 0 reports downloaded.
2022-06-02 16:52:03.4|Debug|Api|[GET] /api/v3/command: 200.OK (1 ms)
2022-06-02 16:52:07.6|Debug|Api|[POST] /api/v3/command: 201.Created (7 ms)
2022-06-02 16:52:07.6|Info|ReleaseSearchService|Searching indexers for [Obi-Wan Kenobi : S01E01]. 2 active indexers
2022-06-02 16:52:07.6|Debug|ReleaseSearchService|Total of 0 reports were found for [Obi-Wan Kenobi : S01E01] from 2 indexers
2022-06-02 16:52:07.6|Debug|ReleaseSearchService|Setting last search time to: 6/2/2022 9:52:07 PM
2022-06-02 16:52:07.7|Info|DownloadDecisionMaker|No results found
2022-06-02 16:52:07.7|Info|EpisodeSearchService|Episode search completed. 0 reports downloaded.
2022-06-02 16:52:07.7|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-06-02 16:52:09.5|Info|ReleaseSearchService|Searching indexers for [Obi-Wan Kenobi : S01E01]. 2 active indexers
2022-06-02 16:52:09.6|Debug|ReleaseSearchService|Total of 0 reports were found for [Obi-Wan Kenobi : S01E01] from 2 indexers
2022-06-02 16:52:09.6|Debug|ReleaseSearchService|Setting last search time to: 6/2/2022 9:52:09 PM
2022-06-02 16:52:09.6|Info|DownloadDecisionMaker|No results found
2022-06-02 16:52:09.6|Debug|Api|[GET] /api/v3/release?episodeId=9404: 200.OK (67 ms)
2022-06-02 16:53:10.7|Debug|Api|[GET] /api/v3/health: 200.OK (2 ms)
2022-06-02 16:53:10.8|Debug|Api|[GET] /api/v3/system/status: 200.OK (71 ms)
2022-06-02 16:53:11.2|Debug|Api|[GET] /api/v3/diskspace: 200.OK (413 ms)
2022-06-02 16:53:14.4|Debug|Api|[GET] /api/v3/log/file: 200.OK (2 ms)
2022-06-02 16:53:14.7|Debug|SabnzbdProxy|Url: http://localhost:8080/api?mode=queue&start=0&limit=0&apikey=(removed)&output=json
2022-06-02 16:53:14.7|Debug|SabnzbdProxy|Url: http://localhost:8080/api?mode=history&start=0&limit=60&category=tv&apikey=(removed)&output=json
2022-06-02 16:53:14.8|Debug|Api|[GET] /api/v3/command: 200.OK (0 ms)
2022-06-02 16:53:15.1|Debug|Api|[GET] /api/v3/command: 200.OK (6 ms)

The first thing I’d suggest looking at is the categories you’ve configured for the indexer in Sonarr, make sure the proper TV categories are selected.

If you’re still having issues, enable Trace logging and post those logs as well (looking for the URL that is being requested from NzbGeek).

@markus101 Thank-you! I was so sure it was something more complex. Turned out that It was the Categories. Somehow they had been blanked out. Not sure how that happened.

I populated the categories again and it’s working!

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