Sonarr not finding any New shows, error "Unable to communicate with SkyHook. Http request timed out"

Sonarr version (exact version): 4.0.12.2823
Mono version (if Sonarr is not running on Windows): N/A
OS: ADM 4.3.3.RC92
BIOS Version: N/A
Debug logs: Below
Description of issue: Sonarr is not finding any TV show when using “Add New”

I have tried a re-install and a re-configuration but since updating to this version it has stopped working

Logs since the error started-

2025-01-11 08:53:46.5|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 08:53:46.7|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 08:53:46.7|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 08:53:46.7|Info|ExistingExtraFileService|Found 59 possible extra files, imported 59 files.
2025-01-11 08:53:46.7|Info|RefreshSeriesService|Updating Alias
2025-01-11 08:55:05.1|Warn|Newznab|AnimeTosho (Usenet) (Prowlarr) server is currently unavailable. http://192.168.0.90:29696/36/api?t=search&cat=5070&extended=1&apikey=(removed)&offset=0&limit=100 Http request timed out
2025-01-11 08:55:05.1|Info|DownloadDecisionMaker|Processing 2916 releases
2025-01-11 08:55:11.6|Info|RssSyncService|RSS Sync Completed. Reports found: 2916, Reports grabbed: 0
2025-01-11 08:55:26.7|Error|RefreshSeriesService|Couldn't refresh info for [75930][Alias]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 52
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 67
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 08:55:26.8|Info|DiskScanService|Scanning Alias
2025-01-11 08:55:26.8|Info|DiskScanService|Completed scanning disk for Alias
2025-01-11 08:55:26.9|Error|VideoFileInfoReader|Unable to parse media info from file: /TV/Alias/Season 02/Alias - S02E13 - Phase One HDTV-720p.mkv

[v4.0.12.2823] FFMpegCore.Exceptions.FFMpegException: ffprobe exited with non-zero exit-code (1 - [matroska,webm @ 0x33976c0] 0x00 at pos 0 (0x0) invalid as first byte of an EBML number
[matroska,webm @ 0x33976c0] EBML header parsing failed
/TV/Alias/Season 02/Alias - S02E13 - Phase One HDTV-720p.mkv: Invalid data found when processing input)
   at FFMpegCore.FFProbe.GetStreamJson(String filePath, Int32 outputCapacity, FFOptions ffOptions)
   at NzbDrone.Core.MediaFiles.MediaInfo.VideoFileInfoReader.GetMediaInfo(String filename) in ./Sonarr.Core/MediaFiles/MediaInfo/VideoFileInfoReader.cs:line 68

2025-01-11 08:55:26.9|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 08:55:26.9|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 08:55:27.0|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 08:55:27.0|Info|ExistingExtraFileService|Found 236 possible extra files, imported 235 files.
2025-01-11 08:55:27.0|Info|RefreshSeriesService|Updating Alien Nation
2025-01-11 08:56:11.7|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:12.7|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:13.0|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:15.1|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:22.0|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:25.5|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:39.7|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:41.0|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:41.8|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 143

2025-01-11 08:56:43.2|Warn|SkyHookProxy|System.Net.WebException: Http request timed out

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 52
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewSeries(String title) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 130

2025-01-11 08:57:07.0|Error|RefreshSeriesService|Couldn't refresh info for [72358][Alien Nation]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 52
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 67
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 08:57:07.0|Info|DiskScanService|Scanning Alien Nation
2025-01-11 08:57:07.1|Info|DiskScanService|Completed scanning disk for Alien Nation
2025-01-11 08:57:07.1|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 08:57:07.1|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 08:57:07.1|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 08:57:07.1|Info|ExistingExtraFileService|Found 35 possible extra files, imported 35 files.
2025-01-11 08:57:07.2|Info|RefreshSeriesService|Updating 'Allo 'Allo!
2025-01-11 08:58:47.2|Error|RefreshSeriesService|Couldn't refresh info for [73940]['Allo 'Allo!]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 62
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 67
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 08:58:47.2|Info|DiskScanService|Scanning 'Allo 'Allo!
2025-01-11 08:58:47.3|Info|DiskScanService|Completed scanning disk for 'Allo 'Allo!
2025-01-11 08:58:47.3|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 08:58:47.3|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 08:58:47.3|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 08:58:47.3|Info|ExistingExtraFileService|Found 188 possible extra files, imported 187 files.
2025-01-11 08:58:47.4|Info|RefreshSeriesService|Updating Alphas
2025-01-11 09:00:27.4|Error|RefreshSeriesService|Couldn't refresh info for [210841][Alphas]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 62
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 67
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 09:00:27.4|Info|DiskScanService|Scanning Alphas
2025-01-11 09:00:27.7|Info|DiskScanService|Completed scanning disk for Alphas
2025-01-11 09:00:27.7|Info|ExistingMetadataImporter|Found 1 existing metadata files
2025-01-11 09:00:27.7|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 09:00:27.7|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 09:00:27.7|Info|ExistingExtraFileService|Found 60 possible extra files, imported 60 files.
2025-01-11 09:00:27.8|Info|RefreshSeriesService|Updating The Amazing Race
2025-01-11 09:02:07.8|Error|RefreshSeriesService|Couldn't refresh info for [77666][The Amazing Race]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 62
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 132
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 09:02:07.8|Info|DiskScanService|Scanning The Amazing Race
2025-01-11 09:02:07.8|Info|DiskScanService|Completed scanning disk for The Amazing Race
2025-01-11 09:02:07.8|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 09:02:07.8|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 09:02:07.8|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 09:02:07.8|Info|ExistingExtraFileService|Found 89 possible extra files, imported 88 files.
2025-01-11 09:02:07.9|Info|RefreshSeriesService|Updating The Amazing Race Canada
2025-01-11 09:03:47.9|Error|RefreshSeriesService|Couldn't refresh info for [267570][The Amazing Race Canada]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 62
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 132
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 09:03:47.9|Info|DiskScanService|Scanning The Amazing Race Canada
2025-01-11 09:03:48.0|Info|DiskScanService|Completed scanning disk for The Amazing Race Canada
2025-01-11 09:03:48.0|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 09:03:48.0|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 09:03:48.0|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 09:03:48.0|Info|ExistingExtraFileService|Found 75 possible extra files, imported 74 files.
2025-01-11 09:03:48.1|Info|RefreshSeriesService|Updating Andromeda
2025-01-11 09:05:28.1|Error|RefreshSeriesService|Couldn't refresh info for [77544][Andromeda]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 62
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 132
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 09:05:28.1|Info|DiskScanService|Scanning Andromeda
2025-01-11 09:05:28.1|Info|DiskScanService|Completed scanning disk for Andromeda
2025-01-11 09:05:28.1|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 09:05:28.1|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 09:05:28.1|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 09:05:28.1|Info|ExistingExtraFileService|Found 236 possible extra files, imported 236 files.
2025-01-11 09:05:28.2|Info|RefreshSeriesService|Updating Angela Black
2025-01-11 09:07:08.2|Error|RefreshSeriesService|Couldn't refresh info for [410518][Angela Black]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 62
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 132
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 09:07:08.2|Info|DiskScanService|Scanning Angela Black
2025-01-11 09:07:08.2|Info|DiskScanService|Completed scanning disk for Angela Black
2025-01-11 09:07:08.2|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 09:07:08.2|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 09:07:08.2|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 09:07:08.2|Info|ExistingExtraFileService|Found 18 possible extra files, imported 18 files.
2025-01-11 09:07:08.3|Info|RefreshSeriesService|Updating The Ark
2025-01-11 09:08:48.3|Error|RefreshSeriesService|Couldn't refresh info for [415089][The Ark]

[v4.0.12.2823] System.Net.WebException: Http request timed out
   at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponseAsync(HttpRequest request, CookieContainer cookies) in ./Sonarr.Common/Http/Dispatchers/ManagedHttpDispatcher.cs:line 144
   at NzbDrone.Common.Http.HttpClient.ExecuteRequestAsync(HttpRequest request, CookieContainer cookieContainer) in ./Sonarr.Common/Http/HttpClient.cs:line 157
   at NzbDrone.Common.Http.HttpClient.ExecuteAsync(HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 70
   at NzbDrone.Common.Http.HttpClient.GetAsync[T](HttpRequest request) in ./Sonarr.Common/Http/HttpClient.cs:line 336
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request)
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.GetSeriesInfo(Int32 tvdbSeriesId) in ./Sonarr.Core/MetadataSource/SkyHook/SkyHookProxy.cs:line 62
   at NzbDrone.Core.Tv.RefreshSeriesService.RefreshSeriesInfo(Int32 seriesId) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 132
   at NzbDrone.Core.Tv.RefreshSeriesService.Execute(RefreshSeriesCommand message) in ./Sonarr.Core/Tv/RefreshSeriesService.cs:line 247

2025-01-11 09:08:48.3|Info|DiskScanService|Scanning The Ark
2025-01-11 09:08:48.3|Info|DiskScanService|Completed scanning disk for The Ark
2025-01-11 09:08:48.3|Info|ExistingMetadataImporter|Found 0 existing metadata files
2025-01-11 09:08:48.3|Info|ExistingSubtitleImporter|Found 0 existing subtitle files
2025-01-11 09:08:48.3|Info|ExistingOtherExtraImporter|Found 0 existing other extra files
2025-01-11 09:08:48.3|Info|ExistingExtraFileService|Found 56 possible extra files, imported 55 files.
2025-01-11 09:08:48.4|Info|RefreshSeriesService|Updating Arrow

Please post your logs on an external site and link them here next time.

Looks like there are issues connecting to Prowlarr as well, perhaps general networking issues with your device, proxy or network?

Can you connect to skyhook from that host via curl? If you’re running on docker make sure you try from the container itself.

Hi @markus101

Thanks for letting me know and I will add an external link next time.

The prowlarr issues are just failed indexers as far as I can tell, everything else is working except sonarr, I use Radarr, Readarr and Lidarr

I am new to Docker/Portainer as I recently got a ASUStor NAS and it uses the *arr apps in a container, so unsure of how to connect to skyhook using curl, I have not heard of these apps.

If you could let me know how to do this I can easily do it from a terminal connection on the container.

Thanks

Hi @markus101

I searched around about skyhook a little and did the test from the console in Sonarr, this is the results

root@cfd0e384e428:/#curl -X GET skyhook.sonarr.tv
{“status”:“looks ok”}
root@cfd0e384e428:/#

Thanks

Hi @markus101

I looked a little deeper in the causes and after checking the ASUStor NAS settings, it had enabled IPv6. I don’t use v6 as it is not enabled by my ISP.

Once I disabled that again it is working.

Thank you for the help with pointing me in the right direction and I am very grateful.

Thanks

Hi @markus101

Sonarr has been working but not anymore, I have checked IPv6 and it is not enabled but i am getting the error " Unable to communicate with SkyHook. Http request timed out"

I do not know how to test Skyhook, I am running Sonarr in a container using Portainer.

If anyone can help.

Thanks

Link to OneDrive for the log files

https://1drv.ms/f/c/7b6ab30b4c3bcb73/ElHM6Fi5czlHn9JcxBRu2YMBtdinjH6ZpXOmxrc33iSygQ?e=AkVIV8

You’ll need to connect to the container and check whether you can connect to skyhook via curl, but timing out sounds like a network related issue.

We do not recommend using Portainer for anything other than viewing container logs/status.

If you’re using docker, follow our Docker Guide and TRaSH’s Docker Tutorial instead.

Hi @markus101

I am running on an ASUStor NAS and it installs using Docker from the ADM UI and updates from the UI as well. I only use Portainer to check the version and it is running

I have connected using a Terminal connection to check the connection to skyhook and the result is below

root@cfd0e384e428:/#curl -X GET skyhook.sonarr.tv
{“status”:“looks ok”}
root@cfd0e384e428:/#

I would be grateful if you can think of anything else that I may be able to check, the network is running as expected, Sonarr is doing updates of the files that do not match the required cutoff quality. This issue only exists when searching for a new show to added.

Thanks

Anthony

Hi @markus101

I have just done an update which has become available on the ADM and it is working now, sorry for being a pain.

So the version that had update recently was Version: 4.0.12.2823 and the ADM offered an update within the last hour to Version: 4.0.12.2823.r01

Thanks

Anthony