Sonarr version (exact version): 2.0.0.5338 OS: Windows Debug logs: hhttps://pastebin.com/c9VS1QTN Description of issue: sonarr no longer moves files after download, saying it cannot fin the file, but when i use “manual import” i can see that the file is there, and i know the file works. and that sonarr has rights to it. This is just an example file, it has not been able to move anything on its own for the last few days.
This has been working for several years, just suddenly stopped working and i have no idea why
I have tried moving the file, renaming it, importing it form somewhere else, giving all users permissions to it to rule out permission issues and so on
The file is downloaded with sabnzdb, but sonarr reports “100% downloaded” in the wanted list
Both download location and destination is local disks
Thanks a lot for this awesome program, and i hope you can help me out, i’ve been stuck for a few days on this.
It’s seemingly a bizarre issue indeed.
Usually i can troubleshoot most things on my owns with log findings but in this case what the logs says and what i can check does not line up.
I can’t manually import it, it throws the same errors as the ones i attached (they are debug logs)
I can click manual import -> see/select the files, but it just fails with some weird error.
Sonarr runs with local system account, and system is the owner of the directories, and atm “Everyone” is set as full access.
After fighting and trying all of the advise on the threads here I finally found a solution that is working for me so far. I moved my “downloads” folder to the same external as my library. Now Sonarr seems to be able to move (post process) again.
it doesnt have an issue with the file but s barfing on the move and rolling it back, not sure why.
were there any recent windows patches?
19-10-19 00:57:36.6|Debug|EpisodeFileMovingService|Moving episode file: E:\Downloads\Complete\Blackish.S06E04.720p.HEVC.x265-MeGusta\cca5e7421260463faf6382e68c2bc757.mkv to D:\Video\Series\black-ish\Season 6\black-ish - S06E04 - When I Grow Up (to Be a Man) HDTV-720p.mkv
19-10-19 00:57:36.6|Debug|DiskTransferService|Move [E:\Downloads\Complete\Blackish.S06E04.720p.HEVC.x265-MeGusta\cca5e7421260463faf6382e68c2bc757.mkv] > [D:\Video\Series\black-ish\Season 6\black-ish - S06E04 - When I Grow Up (to Be a Man) HDTV-720p.mkv]
19-10-19 00:57:36.6|Debug|DiskTransferService|Rolling back incomplete file move [E:\Downloads\Complete\Blackish.S06E04.720p.HEVC.x265-MeGusta\cca5e7421260463faf6382e68c2bc757.mkv] to [D:\Video\Series\black-ish\Season 6\black-ish - S06E04 - When I Grow Up (to Be a Man) HDTV-720p.mkv].
19-10-19 00:57:39.6|Warn|ImportApprovedEpisodes|Couldn't import episode E:\Downloads\Complete\Blackish.S06E04.720p.HEVC.x265-MeGusta\cca5e7421260463faf6382e68c2bc757.mkv
[v2.0.0.5338] System.IO.FileNotFoundException: Unable to find the specified file.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIOError()
at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
at NzbDrone.Common.Disk.DiskProviderBase.MoveFileInternal(String source, String destination) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Disk\DiskProviderBase.cs:line 232
at NzbDrone.Common.Disk.DiskProviderBase.MoveFile(String source, String destination, Boolean overwrite) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Disk\DiskProviderBase.cs:line 227
at NzbDrone.Common.Disk.DiskTransferService.TryMoveFileVerified(String sourcePath, String targetPath, Int64 originalSize) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 577
at NzbDrone.Common.Disk.DiskTransferService.TransferFile(String sourcePath, String targetPath, TransferMode mode, Boolean overwrite, DiskTransferVerificationMode verificationMode) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 321
at NzbDrone.Common.Disk.DiskTransferService.TransferFile(String sourcePath, String targetPath, TransferMode mode, Boolean overwrite, Boolean verified) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 196
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.TransferFile(EpisodeFile episodeFile, Series series, List`1 episodes, String destinationFilePath, TransferMode mode) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 119
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 79
at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode, Boolean copyOnly) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:line 76
at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in M:\BuildAgent\work\5d7581516c0ee5b3\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:line 105
Not sure about the Windows Updates, guess there has been some. Just running on my Desktop, Windows 10 Enterprise 10 10.0.17134 Build 17134
I tried having downloaded and move path on the same disk too, but not working
After weeks of troubleshooting, it just works again after i ignored it over the weekend just now. shrugface.png
Still Windows 10 Enterprise 10 10.0.17134 Build 17134
