My problem is as the title suggests… on the Sonarr activity page some (not all) downloads are stuck at “No files found are eligible for import…”, but in reality they were already moved to their correct path based on the series configuration. I’ve browsed to the series folder and confirmed this.
The logs for example show this:
Import failed, path does not exist or is not accessible by Sonarr: V:\downloads\sabnzbd\complete\tv\Riverdale.S02E21.Chapter.Thirty-Four.Judgment.Night.1080p.WEB-DL.DD5.1.H.264-LAZY-Rakuv\
Put this path did exist… for a few seconds and then disappears. Its almost as if its trying to move the file after its already been moved.
My setup is a follows:
Sonar 2.0.0.5301 running on Windows 10 VM
Sabnzbd running in jail on freenas
Sabnzbd completed folder is: /mnt/media/downloads/sabnzbd/complete
In Sonar I have the remote path mappings setup as follows:
Host: 192.168.1.92 (IP of sabnzbd jail)
Remote Path: /mnt/media/downloads/
Local Path: V:\downloads\ (mapped network drive that points the same location that “/mnt/media/downloads/” is on my network.
This setup is working flawlessly in radarr. With Sonarr, I can watch the /downloads/complete folder and see sabnzbd drop the file in after unpacked, I then see the file sit for a moment or 2 and then disappear (sonarr moving it) and then the folder is empty. Sabnzbd shows its done, the new video file is now in the correct series/season folder but Sonarr still says “No files found are eligible for import”. Am I missing something here???
Yes, is in Sonarr’s history. I do not have Drone Factory enabled (never have). Not sure exactly what you are looking for when you say “source path for the import” but the sabnzbd dumps the file to: V:\downloads\sabnzbd\complete\tv\FILENAME (at least from the perspective of sonarr. I was literally browsing to this location from the Windows 10 VM with sonarr running and watchd the file populate after sabnzbd finished downloading and then watched it disappear. The referenced error message was still produced yet the file now resided in the proper series/season folder. Please let me know if I did not answer your question properly.
This is one I tested this morning after turning on debug logging.
19-2-27 07:15:45.9|Debug|TrackedDownloadService|Tracking 'Sabnzbd:Arrow.S01E01.1080p.BluRay.x264-ROVERS': ClientState=Completed SonarrStage=Downloading Episode='Arrow - S01E01 Bluray-1080p v1' OutputPath=V:\downloads\sabnzbd\complete\tv\Arrow.S01E01.1080p.BluRay.x264-ROVERS\.
19-2-27 07:15:45.9|Debug|Parser|Parsing string 'Arrow.S01E01.1080p.BluRay.x264-ROVERS'
19-2-27 07:15:45.9|Debug|Parser|Episode Parsed. Arrow - S01E01
19-2-27 07:15:45.9|Debug|Parser|Language parsed: English
19-2-27 07:15:45.9|Debug|QualityParser|Trying to parse quality for Arrow.S01E01.1080p.BluRay.x264-ROVERS
19-2-27 07:15:45.9|Debug|Parser|Quality parsed: Bluray-1080p v1
19-2-27 07:15:45.9|Debug|Parser|Release Group parsed: ROVERS
19-2-27 07:15:45.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: V:\downloads\sabnzbd\complete\tv\Arrow.S01E01.1080p.BluRay.x264-ROVERS\
19-2-27 07:15:46.0|Debug|Api|[GET] /api/queue?sort_by=timeleft&order=asc: 200.OK (0 ms)
19-2-27 07:17:15.9|Debug|SabnzbdProxy|Url: http://192.168.1.92:8080/api?mode=queue&start=0&limit=0&apikey=(removed)&output=json
19-2-27 07:17:15.9|Debug|SabnzbdProxy|Url: http://192.168.1.92:8080/api?mode=history&start=0&limit=30&category=tv&apikey=(removed)&output=json
19-2-27 07:17:15.9|Debug|Parser|Parsing string 'Arrow.S01E01.1080p.BluRay.x264-ROVERS'
19-2-27 07:17:15.9|Debug|Parser|Episode Parsed. Arrow - S01E01
19-2-27 07:17:15.9|Debug|Parser|Language parsed: English
19-2-27 07:17:15.9|Debug|QualityParser|Trying to parse quality for Arrow.S01E01.1080p.BluRay.x264-ROVERS
19-2-27 07:17:15.9|Debug|Parser|Quality parsed: Bluray-1080p v1
19-2-27 07:17:15.9|Debug|Parser|Release Group parsed: ROVERS
19-2-27 07:17:15.9|Debug|Parser|Parsing string 'Arrow.S01E01.1080p.BluRay.x264-ROVERS'
19-2-27 07:17:15.9|Debug|Parser|Episode Parsed. Arrow - S01E01
19-2-27 07:17:15.9|Debug|Parser|Language parsed: English
19-2-27 07:17:15.9|Debug|QualityParser|Trying to parse quality for Arrow.S01E01.1080p.BluRay.x264-ROVERS
19-2-27 07:17:15.9|Debug|Parser|Quality parsed: Bluray-1080p v1
19-2-27 07:17:15.9|Debug|Parser|Release Group parsed: ROVERS
19-2-27 07:17:15.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: V:\downloads\sabnzbd\complete\tv\Arrow.S01E01.1080p.BluRay.x264-ROVERS\
End result was the same… I was watching the V:\downloads\sabnzbd\complete\tv\ folder from the Windows VM that Sonarr is running on I saw the Arrow.S01E01.1080p.BluRay.x264-ROVERS folder appear with the .mkv in it… after about 30-45 seconds the folder disappears… at the same time it disappears the mkv has been renamed according to my Sonarr settings and placed in correct location V:\TV Series\Arrow\Season 1
It appears that changing from V:\downloads\ to \192.168.1.69\Video\downloads in the remote path mappings resolved the issue. Not sure why or how since they both go to the exact same network location with the same permissions.
If you’re running Sonarr as a service that is expected, since Windows services can’t access mapped network drives (it sometimes works, but it’s not supported by Microsoft).
Understood. I’ve always had the service running as a user that had full permissions on the share. I just found it really odd that it was actually moving the files, renaming, etc… but still thew errors. Either way seems to be resolved by using UNC… so I’m good.