Sonarr keeps deleting files

Help & Support
1

Sonarr version (exact version):
Version
4.0.14.2939

.NET
Yes (6.0.13)

Database
Sqlite 3.36.0

Database Migration
217

AppData Directory
C:\ProgramData\Sonarr

Startup Directory
C:\ProgramData\Sonarr\bin

Mode
Tray

Uptime
1d 18:42:38

Mono version (if Sonarr is not running on Windows):
OS:

Windows 10

Debug logs:

Description of issue:

I’m seeing sporadic and frustrating deleting of files after downloading them via Sonarr. My download client is Sabnzbd. Steps:

  • Files are downloaded via Sonarr.
  • Sab shows that they are download
  • Navigate to the folder and the files are gone.
  • Can see in the logs the files were deleted in sonarr sometimes.

Happens when downloads happen automatically or when I manually trigger a download from within sonarr and even when downloading without sonarr using sab into the same monitored folder.

I know there are other posts about this subject but I can’t seem to figure it out after reading those. Let me know if I should share my settings / configurations.

2

My gut feeling is you’re probably mixing the download path with the sorted series path or you’re using the sorting functionality in sab, or a combination of both.
Please post the path sab is using to download files, and the path where sonarr (should) move files to.

3

Here’s my set up with sab:
Folders > Users Folders > Completed download folder > Z:\

Categories > TV > Folder Path > \192.168.1.50\media1\Seagate\videos\TV shows\TV

I should note that the ‘Z’ drive is essentially ’ \192.168.1.50\media1\Seagate\videos'

Sonarr set up:
Settings > Media Management > Root folders > Path > \192.168.1.50\media1\Seagate\videos\TV shows\TV

I do see this warning but I’m not sure what to do about it?

screenshot-localhost_8989-2025_04_24-07_06_30
screenshot-localhost_8989-2025_04_24-07_06_301684×712 49.9 KB

4

You can follow the wiki link in the health warning, it’s basically telling you “don’t download to the same folder where sonarr moves completed files to”…

https://wiki.servarr.com/en/sonarr/troubleshooting#download-folder-and-library-folder-not-different-folders

5

Thanks for that. I wasn’t sure what to do to solve that so used chatgpt and figured it out. Seems like things are back to normal.