Sonarr Import Issues FileFlows Integration

[ahole4sure]

Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS:
Debug logs:
Description of issue:

I am trying to integrate Sonarr and FileFlows. I have Sonarr downloading files to a Complete folder , the FileFlows performs on the file, then the file is moved to a Converted folder

However, Sonarr keeps giving the error that the file isn’t accesible even though I have mappings correct and the Converted folder appears as an option wihen doing a Remote Mapping that has Sonarr looking for files in the converted folder ie remote mapping is to complete folder and local mapping is to converted folder.

Any ideas on what could be wrong?

[markus101]

Permissions?
Different folder name?

Hard to say without seeing the files/folders in that expected path, run a ls -la in that specific job folder and post the output.

[ahole4sure]

So this is what I got with the command

ahole4sure@Crompton920NAS:/volume1/data/usenet/converted$ ls -la
total 1242604
drwxrwxr-x 1 docker users 316 Jul 14 03:04 .
drwxrwxr-x 1 docker users 54 Jul 12 15:14 …
drwxrwxr-x 1 docker users 102 Jul 12 21:51 blue.bloods.s12e20.1080p.WEBRip.DDP5.1.H265-d3g
-rw-rw-r-- 1 docker users 1421705195 Jul 12 14:22 Chicago.PD.S10E04.1080p.WEBRip.DDP2.0.H265-d3g.mkv
drwxrwxr-x 1 docker users 100 Jul 12 17:47 @eaDir
drwxrwxr-x 1 docker users 118 Jul 13 23:20 mayor.of.kingstown.s03e07.1080p.web.h264-successfulcrab

Sorry now I am logged in as docker user

docker@Crompton920NAS:/volume1/data/usenet/converted$ ls -la
total 1242604
drwxrwxr-x 1 docker users 316 Jul 14 03:04 .
drwxrwxr-x 1 docker users 54 Jul 12 15:14 …
drwxrwxr-x 1 docker users 102 Jul 12 21:51 blue.bloods.s12e20.1080p.WEBRip.DDP5.1.H265-d3g
-rw-rw-r-- 1 docker users 1421705195 Jul 12 14:22 Chicago.PD.S10E04.1080p.WEBRip.DDP2.0.H265-d3g.mkv
drwxrwxr-x 1 docker users 100 Jul 12 17:47 @eaDir
drwxrwxr-x 1 docker users 118 Jul 13 23:20 mayor.of.kingstown.s03e07.1080p.web.h264-successfulcrab

[markus101]

The user you’re logged in as doesn’t matter in this instance, but the is an MKV for Chicago PD directly in that folder, not in the job folder that your download client indicates it should be in.

[ahole4sure]

Thank you so much for trying ot help – but I’m confused – it looks like it is exactly where it is supposed to be ??

[ahole4sure]

Actually I now see what you mean – it didn’t create the folder – only the file !! Hopefully I can fix that in FileFlows

[ahole4sure]

Ok - so I’m making headway inot trying to integrate Sonarr with FileFlows - AND to getting my docker installs done with correct file structure.

Still having import issue after FileFlows processes the file and moves ithe file to a folder called /converted

Now it shows the file to apparently be ready but won’t completed the import process (no longer yellow , it’s purple) – thoughts ?

wasn’t sure how to attach the Sonarr log