Sonarr fails to import when the name has a ' in it

Help & Support
#1

Sonarr version (exact version): 3.0.6.1196
Mono version (if Sonarr is not running on Windows): 5.18.0.240
OS: QTS (QNAP)
Debug logs: As below
Description of issue: When trying to download “Taronga: Who’s Who In The Zoo” the ’ is changed to .’

The tracker is returning "Taronga-Who’s Who In The Zoo.

When trying to download “Taronga: Who’s Who In The Zoo” the ’ is changed to .’

The tracker is returning "Taronga-Who’s Who In The Zoo.

21-10-30 05:44:00.5|Info|RefreshSeriesService|Updating Taronga: Who’s Who In The Zoo
21-10-30 05:44:00.9|Info|RefreshEpisodeService|Starting episode info refresh for: [376916][Taronga: Who’s Who In The Zoo]
21-10-30 05:44:01.0|Info|RefreshEpisodeService|Finished episode refresh for series: [376916][Taronga: Who’s Who In The Zoo].
21-10-30 05:44:01.0|Info|DiskScanService|Scanning Taronga: Who’s Who In The Zoo
21-10-30 05:44:01.0|Info|DiskScanService|Completed scanning disk for Taronga: Who’s Who In The Zoo
21-10-30 05:44:01.0|Info|MetadataService|Series folder does not exist, skipping metadata creation

#2

those are not debug logs. review the wiki entry and try again

#3

I did not say they were debug logs, I was just showing what happens. I need help please.

#4

Here is the log file,

21-10-31 09:00:57.3|Debug|Api|[PUT] /api/v3/config/host: 202.Accepted (2613 ms)
21-10-31 09:00:57.4|Debug|Api|[GET] /api/v3/health: 200.OK (1 ms)
21-10-31 09:00:58.5|Debug|Api|[GET] /api/v3/health: 200.OK (2 ms)
21-10-31 09:01:06.5|Debug|Api|[GET] /api/v3/episode?seriesId=72: 200.OK (13 ms)
21-10-31 09:01:06.5|Debug|Api|[GET] /api/v3/queue/details?seriesId=72: 200.OK (14 ms)
21-10-31 09:01:06.5|Debug|Api|[GET] /api/v3/episodeFile?seriesId=72: 200.OK (15 ms)
21-10-31 09:01:10.5|Info|NzbSearchService|Searching 1 indexers for [Taronga: Who’s Who In The Zoo : S02E02]
21-10-31 09:01:10.7|Debug|Torznab|Downloading Feed http://192.168.0.35:9117/api/v2.0/indexers/torrentday/results/torznab/api?t=tvsearch&cat=5030,5040,5045,5080&extended=1&apikey=(removed)&offset=0&limit=100&q=Taronga%20Who%20s%20Who%20In%20The%20Zoo&season=2&ep=2
21-10-31 09:01:12.3|Debug|NzbSearchService|Total of 0 reports were found for [Taronga: Who’s Who In The Zoo : S02E02] from 1 indexers
21-10-31 09:01:12.3|Debug|NzbSearchService|Setting last search time to: 10/30/2021 11:01:12 PM
21-10-31 09:01:12.4|Info|DownloadDecisionMaker|No results found
21-10-31 09:01:12.5|Debug|Api|[GET] /api/v3/release?episodeId=7221: 200.OK (2186 ms)
21-10-31 09:01:19.7|Info|NzbSearchService|Searching 1 indexers for [Taronga: Who’s Who In The Zoo : S02E01]
21-10-31 09:01:19.7|Debug|Torznab|Downloading Feed http://192.168.0.35:9117/api/v2.0/indexers/torrentday/results/torznab/api?t=tvsearch&cat=5030,5040,5045,5080&extended=1&apikey=(removed)&offset=0&limit=100&q=Taronga%20Who%20s%20Who%20In%20The%20Zoo&season=2&ep=1
21-10-31 09:01:20.9|Debug|NzbSearchService|Total of 0 reports were found for [Taronga: Who’s Who In The Zoo : S02E01] from 1 indexers
21-10-31 09:01:20.9|Debug|NzbSearchService|Setting last search time to: 10/30/2021 11:01:20 PM
21-10-31 09:01:20.9|Info|DownloadDecisionMaker|No results found

#5

You listed them directly under the Debug Logs section that’s required for all help posts.

That character is 100% an issue in the system you’re viewing logs on it looks like.

If you look at what Sonarr is querying they’re just fine

%20 is an encoded Space.

Your indexer returned no results and this is not a Sonarr issue exactly.

#6

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