Sonarr does not place programs in the correct folder

Sonarr version 2.0.0.5338:
Windows 10 Pro 1903:
** log files are after description

Description of issue: I recently migrated my DVR program from Sickbeard. My Plex server is running on a remote server and the media folder is a mapped drive share. I found the way to get Sonarr to talk to that with no problem. So far Sonarr has been great about collecting the shows I want but I am having trouble getting the post download processing to place each episode int hte correct folder.
Each show has its own folder like \server\media\TV\tv_show_name
Sonarr shows the correct path for each of the shows, but after processing the file it seems to place them like this
\server\media\TV\downloaded_episode_in_own_folder\all_downloaded_files_not_renamed
I am basically having to manually rename and move each episode to the proper folder.
After I do that, Sonarr scans the right folder and sees that all of the episodes are there, and Plex scans the folder and displays them as normal.
I probably missed something in the configuration process, but I haven’t found it. the log files seem to say it doesn’t have rights to the folders, but it is using the same credentials I use to move and write in those shares.

Thanks in advance

logfiles
19-11-10 18:32:48.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\His.Dark.Materials.S01E02.1080p.HEVC.x265-MeGusta-Obfuscated
19-11-10 18:32:48.9|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\Doctor.Who.2005.S08.Live.The.Next.Doctor.1080p.BluRay.x264-SHORTBREHD
19-11-10 18:34:16.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e08.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\TURN.Washingtons.Spies.S02E06.1080p.WEB-DL.DD5.1.H.264-QUEENS
19-11-10 18:34:16.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s04e03.1080p.bluray.x264.1-rovers-Obfuscated
19-11-10 18:34:16.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e07.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s04e02.1080p.bluray.x264.1-rovers-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\TURN.Washingtons.Spies.S02E05.Sealed.Fate.1080p.WEB-DL
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e06.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s04e01.1080p.bluray.x264.1-rovers-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\TURN.Washingtons.Spies.S02E03.False.Flag.1080p.WEB-DL.DD5.1.H.264-QUEENS
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e05.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\TURN.Washingtons.Spies.S02E02.Hard.Boiled.1080p.WEB-DL.DD5.1.H.264-QUEENS
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e04.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e03.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e02.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\Turn.S02E10.1080p.BluRay.x264-ROVERS
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\TURN.S01.1080p.BluRay.x264-FLHD
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e01.1080p.bluray.x264.1-justwatch-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\Turn.S02E09.1080p.BluRay.x264-ROVERS
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\Turn.S02E04.1080p.BluRay.x264-ROVERS
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\Turn.S02E01.1080p.BluRay.x264-ROVERS
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\His.Dark.Materials.S01E02.1080p.HEVC.x265-MeGusta-Obfuscated
19-11-10 18:34:16.8|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\Doctor.Who.2005.S08.Live.The.Next.Doctor.1080p.BluRay.x264-SHORTBREHD
19-11-10 18:35:48.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s04e04.1080p.bluray.x264.1-rovers-Obfuscated
19-11-10 18:35:48.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: Z:\TV\turn.s03e08.1080p.bluray.x264.1-justwatch-Obfuscated\

Are you sure this is sonarr? Looks like something your download client is doing. If that is the case, you’re using the same folder for downloading and for sorting/renaming (by sonarr), and you should fix that by setting up separate paths.

Also lots of errors referring to what looks like a mapped drive:

See the wiki on mapped drives, possibly permissions are incorrect (sonarr running as a service for example), and/or you need a remote path mapping to translate what your download client is giving you (Z:) into something sonarr understands.

1 Like

Thirrian,

Thank you for your response. It looks like you were right. I had set up SABNZBD with a bunch of custom categories that were stomping on Sonarr’s ability to do post processing. My misunderstanding of the configuration was what was wrong. Thanks for pointing me in the right direction.

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