Sonarr cant find path

Sonarr version (exact version): 3.0.4.1026

OS: Server 2012r2
Debug logs:
Description of issue: Import failed, path does not exist or is not accessible by Sonarr:

Hi alle

i got 2 Windows servers A and B(2019)

B(2019) Has the download client.

A: Has the series/Download folder and Sonarr. The download folder is shared with B(2019)

Server A: 192.168.1.10 and Server B: 192.168.1.11.

When Sonarr has graped a series i get this:
Import failed, path does not exist or is not accessible by Sonarr: \192.168.1.10\Download\SeriesXXXXX. Unable to find a volume mounted for the path. If you’re using a mapped network drive see the FAQ for more info

What can i do about this? Thanks!

Assuming you’re running as a window service: LocalService (the default user for v3) doesn’t have access to network shares, you’ll either need to change the user or run it a different way, look at the FAQ for info on that.

1 Like

Ahh okay :slight_smile: I will try to change the user :slight_smile: Thansk!

Dammit it didnt work. I changed it to administrator.

Import failed, path does not exist or is not accessible by Sonarr: \192.168.1.10\Download\XXX. Unable to find a volume mounted for the path. If you’re using a mapped network drive see the FAQ for more info
Hmm the FAQ talks about a Nzbdrone serivce. I dont have a Nzbdrone service only a Sonarr service.

NzbDrone is v2, Sonarr is v3, but otherwise the same info applies.

It sounds like the files are on alerady on the same system Sonarr is on, so you could try a Remote Path Mapping to remap that remote network path to the local folder that it’s actually located at.

Ahh okay :slight_smile:

I just tryed to map the download folder as a Z: drive. But im not sure that my mapping is correct?

You are totally right da Sonarr and the files are on the same system.

The remote path is the path reported by the download client (\\192.168.1.10\Download), not a random drive letter.

Ahh it needs to be a UNC path. Got it now! Thanks :slight_smile:

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