Sonarr can't access directory to move file

[ruzifan]

hi guys,

new to the forums.

I recently just set up a NAS(Freenas). After lot of researching and stuff. Turns out sonarr can’t view mapped drive.

So i disabled nzbdrone service (uninstalled it). Now i ran sonarr as administrator and used the \nas\media.

so far so good.
Now i use sabnzbd and in there. my download folder is Z:\downloads (mapped network drive)

the problem is, when sonar sends a file so sabnzb to download, it will download it in the sabnzb completed download folder (Z:\download) however, sonarr can’t access that directory after the download is completed to move it to the correct filepath. Im assuming this is because it’s mapped drive.

I then decided to install the service in sonarr and then user a user account which has access to that mapped drive. HOwever, once i add the user account. I type it Z:\ in sonarr, it doesnt find anything. Says invalid file path.

Can someone help? What’s my best option here?

[Thirrian]

Mapped drive, use UNC paths, covered in the FAQ: https://github.com/Sonarr/Sonarr/wiki/FAQ#Why-cant-Sonarr-see-my-files-on-a-remote-server

[ruzifan]

Yes I am using ucn but problem is when download is done, sonarr can’t read the mapped path in sabnzbd. And sabnzbd can’t use ucn.

[Thirrian]

In that case, remote path mapping in sonarr may be of help, to translate what sab is reporting (Z:\) to something sonarr understands (\\nas\).