Sonar Keeps Crashing event errors


#1

Sonarr version (exact version): Current DEV
Mono version (if Sonarr is not running on Windows):
OS: Win10
Debug logs:
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue: So issue does not get logged because its an event error, but im not sure what to do i did a sfc scan to restore sys files didnt seem to help

here is 1 of them

Faulting application name: NzbDrone.exe, version: 2.0.0.5134, time stamp: 0x5a6cfeae
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0xe0434352
Fault offset: 0x001008b2
Faulting process id: 0x2410
Faulting application start time: 0x01d3a3007ca058f9
Faulting application path: C:\ProgramData\NzbDrone\bin\NzbDrone.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 13d96d97-b2bd-4330-b07d-be05c8085b58
Faulting package full name:
Faulting package-relative application ID:

here is another

Faulting application name: NzbDrone.exe, version: 2.0.0.5134, time stamp: 0x5a6cfeae
Faulting module name: clrjit.dll, version: 4.7.2600.0, time stamp: 0x59d789df
Exception code: 0xc0000005
Fault offset: 0x00003d4e
Faulting process id: 0x37c8
Faulting application start time: 0x01d3a30188da6a0a
Faulting application path: C:\ProgramData\NzbDrone\bin\NzbDrone.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
Report Id: 549cc89e-3eb7-4fd7-8ae3-efc6058808df
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: NzbDrone.exe, version: 2.0.0.5134, time stamp: 0x5a6cfeae
Faulting module name: clrjit.dll, version: 4.7.2600.0, time stamp: 0x59d789df
Exception code: 0xc0000005
Fault offset: 0x00003d4e
Faulting process id: 0x1a30
Faulting application start time: 0x01d3a30348ece3bc
Faulting application path: C:\ProgramData\NzbDrone\bin\NzbDrone.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
Report Id: 5e363064-e43a-4d8a-8ff7-0b0c4d237eac
Faulting package full name:
Faulting package-relative application ID:


#2

What do Sonarr’s trace logs show?
Have you checked your anti virus/malware tools to see if they are falsely identifying an issue and terminating it?


#3

nothing shows up in trace, since sonarr is just idling, its crashing from .netframe i reinstalled it completely just have to wait to see if next event error happens


#4

new error

Application: NzbDrone.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException


#5

That’s most commonly caused by anti virus software, but could also be caused by failing physical memory, there are other threads here with that exception that’d be worth reading through and performing the steps we’ve recommended there.

https://forums.sonarr.tv/search?q=System.OutOfMemoryException


#6

im running a trace right now to see what it shows, i have no antivirus on here maybe something else isnt playing nice with it


#7

here is the trace log https://drive.google.com/file/d/1kZhD_8_SXiUg0zkV9qBff5vC0yJfEI7u/view?usp=sharing

edit: Also did a mem test with no issues


closed #8

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