[SOLVED - Cookie from Ombi] Authentication Loop - Username & Password Don't Work

Help & Support
#1

Sonarr version: 2.0.0.4753
Mono version: Stable 5.0.1.1
OS: Ubuntu 16.04 LTS via Proxmox Container
((Debug logs)): Nothing particularly useful that I could find in the logs, even with trace logging enabled: https://pastebin.com/vaBE102X

Without changing any other configuration, overnight, sonarr has decided to longer accept my form authentication username/password. Even when I manually open the config.xml to authentication:none, clear my browser cookies and restart the sonarr service, sonarr STILL directs me to a form login page that my username/password do not work on.

I have to shutdown the entire Linux container and reboot it. Only then will sonarr recognize the authentication:none parameter in the config.xml file. Once I can get back in to sonarr, I tried resetting the username/password and accessing it from different browsers, clearing browser caches/cookies, the whole nine yards… still the same issue.

I had a similar issue a year ago when I was running sonarr on Windows, but that turned out to be a simple browser issue. I’ve tested this with multiple browsers and already reset the username/password when i logged in without authentication. Still no dice.

I’m at a complete loss how something like this could happen literally overnight.

#2

A separate application added a basic auth requirement for my entire domain in my nginx sites-enabled config file. Not sure how that would have affected direct LAN authentication, but it now works as intended across LAN and external domain.

A basic auth pop-up never occurred with sonarr, however, I just happened to stumble across it elsewhere and thought to check the sites-enabled file.

#3

Looks like I spoke too soon. I let sonarr sit overnight again, and now it won’t let me back in again, locally or from my external domain w/ reverse proxy.

I really, really don’t get this. Radarr has the exact same web configuration (w/ different local ip and port), and it works fine.

#4

Are you using Ombi?

#5

BINGO!!

After reading through, that would explain my experience perfectly, thank you! I’ll suspend Ombi for now–it’s been crashing daily anyways.

#6

Having the same issue. Both are up to date. How do I delete the _ncfa cookie?

#7

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