[Solved] Completed Download Issue (Sonarr + Seedbox)

Sonarr version (exact version): 3.0.3.698
Mono version (if Sonarr is not running on Windows):
OS: server 2019
Debug logs: can provide if needed
Description of issue: I’ve been able to setup Sonarr to see the NAS (both local, via UNC), Sonarr to send torrents to the seedbox, seedbox unpack and send to another directory, have winscp (don’t ask) download the file via script to the server where Sonarr lives, but then not able to rename or move on it’s own. If i go to “Wanted” and do the manual import to the same directory where the file is, it works and renames it no problem and even moves it to the NAS (as expected).

Seeing these errors below, I’m running sonarr with the user account and not local service account. edited the service to logon as the user.

Import failed, path does not exist or is not accessible by Sonarr: C:\Temp\incoming\BLAH.S04E12.720p.HDTV.x264-SVA. Ensure the path exists and the user running Sonarr has the correct permissions to access this file/folder.

Remote Path Mappings
Host: IP of seedbox
Remote Path: /home/user/torrents/rtorrent
Local Path: C:\Temp\incoming\ (i did try another folder with same issue)

I must be missing something.

Any help or guidance is appreciated.

OK so figured I tested, it’s as if it’s expecting to see this folder “C:\Temp\incoming\BLAH.S04E12.720p.HDTV.x264-SVA” once the file is in there it’s fine and does it’s copy and not move because different drives/systems.

Is there any way to make Sonarr just look in “C:\Temp\incoming” for the file instead of the files folder name + the file?

No, it looks at the path it gets from your download client, if the download client uses folders Sonarr will expect that to import.

Hi markus,

Yeah, I did some more reading and figured that was the case. Hope this is helpful for others. Just means I need to get the extract to go into the folder with the same name.

Thank you!

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