SimplyNZBs still not able to connect -- SOLVED

Help & Support
1

Sonarr version (exact version): 2.0.0.5252
Mono version (if Sonarr is not running on Windows): 5.12.0.226
OS: Synology via Docker (Linux)
Debug logs: https://bin.bdlc.co/raw/eleyutagim
Description of issue: Unable to add the SimplyNZBs indexer. Confirmed that the indexer is available and URL returns well formatted (as far as I can see) content.

2

are you sure your apikey is correct?

can you test the api url manually?

https://simplynzbs.com/api?t=caps&apikey=put_your_api_key_here

youll need to access the CLI for that docker container and do a wget to confirm the container can see that link

maybe check the synology firewall too?

3

Thanks for the reply, I’ve checked what you suggested. I’m able to run curl https://simplynzbs.com/api?t=caps&apikey=MY_API_KEY_HERE from the docker container and it successfully returns

<?xml version="1.0" encoding="UTF-8"?>              
<caps>                                                                          
 <server appversion="0.6.6.2" version="0.1" title="SimplyNZBs" strapline="Its Si
mply NZBs" email="SimplyNZBs <root@simplynzbs.com>" meta="nzb, newzbin, se
arch nzb, nzb search, nzb search index, nzbs, nzb search engine, bluray nzb, adu
lt nzb, best nzb site, nzb community, nzb site, nzb indexer, nzbs, nzb.su, oznzb
, simplynzbs, simply nzbs, simplynzb, simply nzb, invite, login" url="https://si
mplynzbs.com/" image="https://simplynzbs.com/themes/shared/images/logo.png"/>   
 <limits max="100" default="100"/>                                              
 <registration available="yes" open="no"/>                                      
 <searching>                                                                    
  <search available="yes" supportedParams="q"/>                                 
  <tv-search available="yes" supportedParams="q,vid,tvdbid,traktid,rid,tvmazeid,
imdbid,tmdbid,season,ep"/>                                                      
  <movie-search available="yes" supportedParams="q,imdbid"/>                    
  <audio-search available="no" supportedParams=""/>                             
 </searching>                                                                   
 <categories>                                                                   
  <category id="1000" name="Console">                                           
   <subcat id="1110" name="3DS"/>                                               
...

etc

It seems like it might be a mono issue? https://github.com/Sonarr/Sonarr/issues/2580#issuecomment-395149926

4

if youre using the linuxserver/sonarr image in docker then maybe do a docker pull to update it, see if that helps or not
its on mono 5.16.0.179 (possibly higher as i havent updated for a couple of weeks now)

5

Hot dog! That did it. Thanks!

6

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