SignalR Heartbeat error

Help & Support
#1

I know this item has been brought up before (heartbeat message) and it was noted this error can be ignored, however I have recently moved to sonarr from sickbeard and have been using it for a day or so and then this issue started to occur. In the last 24 hrs I have gotten the SignalR Heartbeat error.and each time it’s followed with the UI becoming unavailable and sonnar losing backend connection. When I attempt to click reload nothing works.

My"fix" is to relaunch the service with /etc/init.d/nzbdrone start

I am running Ubuntu 14.04 with kernel 3.16.0-34

If there are any logs or anything that may be required I’d be happy to share.

Appreciate any assistance.

#2

Kill the service, and run it from the command line. Watch when it crashes.

I bet you’re having the same issue as many of us - the on that’s stickied asking for LOTS of data.

#3

Would this keep the dates from being populated for upcoming show’s? I am seeing this error a lot in my logs and have noticed that I am not getting the dates to populate for a lot of my shows.

#4

No. Are the dates on TheTVDB?

Pleae hastebin the debug logs of a refresh of a problematic series and we can take a look.

#5

Moved to this topic (https://forums.sonarr.tv/t/no-next-air-date/5352). So I dont hijack this thread.

#6

So is there another thread on this then? What data would be needed?

I’m running mono 3.1

servadmin@htpc-ubuntu:~$ mono -V
Mono JIT compiler version 3.10.0 (tarball Wed Nov 5 12:50:04 UTC 2014)
Copyright © 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com
TLS: __thread
SIGSEGV: altstack
Notifications: epoll
Architecture: amd64
Disabled: none
Misc: softdebug
LLVM: supported, not enabled.
GC: sgen

And Sonarr 2.0.0.3004

15-4-28 15:23:43.8|Info|Bootstrap|Starting NzbDrone - /opt/NzbDrone/NzbDrone.exe - Version 2.0.0.3004
15-4-28 15:23:44.9|Debug|ProcessProvider|Found 0 processes with the name: NzbDrone.Console
15-4-28 15:23:45.3|Debug|ProcessProvider|Found 1 processes with the name: NzbDrone
15-4-28 15:23:45.5|Info|MigrationLogger|*** Migrating data source=/home/servadmin/.config/NzbDrone/nzbdrone.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
15-4-28 15:23:45.8|Debug|MigrationLogger|Took: 00:00:00.2886059
15-4-28 15:23:45.8|Info|MigrationLogger|*** Migrating data source=/home/servadmin/.config/NzbDrone/logs.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
15-4-28 15:23:45.9|Debug|MigrationLogger|Took: 00:00:00.1104849
15-4-28 15:23:46.0|Info|Router|Application mode: Interactive
15-4-28 15:23:46.0|Debug|Router|Console selected
15-4-28 15:23:46.0|Info|OwinHostController|Listening on the following URLs:
15-4-28 15:23:46.0|Info|OwinHostController| http://*:8989/
15-4-28 15:23:46.2|Debug|OwinAppFactory|Attaching NzbDroneVersionMiddleWare to host
15-4-28 15:23:46.2|Debug|OwinAppFactory|Attaching SignalRMiddleWare to host
15-4-28 15:23:46.2|Debug|OwinAppFactory|Attaching NancyMiddleWare to host
15-4-28 15:23:46.3|Info|NancyBootstrapper|Starting NzbDrone API
15-4-28 15:23:46.5|Trace|EventAggregator|Publishing ApplicationStartedEvent
15-4-28 15:23:47.1|Trace|EventAggregator|ApplicationStartedEvent -> UserService
15-4-28 15:23:47.1|Trace|EventAggregator|ApplicationStartedEvent <- UserService
15-4-28 15:23:47.1|Trace|EventAggregator|ApplicationStartedEvent -> DownloadClientFactory
15-4-28 15:23:47.1|Debug|DownloadClientFactory|Initializing Providers. Count 8
15-4-28 15:23:47.3|Trace|EventAggregator|ApplicationStartedEvent <- DownloadClientFactory
15-4-28 15:23:47.3|Trace|EventAggregator|ApplicationStartedEvent -> IndexerFactory
15-4-28 15:23:47.3|Debug|IndexerFactory|Initializing Providers. Count 12
15-4-28 15:23:47.3|Trace|EventAggregator|ApplicationStartedEvent <- IndexerFactory
15-4-28 15:23:47.3|Trace|EventAggregator|ApplicationStartedEvent -> ReconfigureLogging
15-4-28 15:23:49.4|Info|SceneMappingService|Updating Scene mappings
15-4-28 15:23:50.4|Info|HousekeepingService|Running housecleaning tasks
15-4-28 15:23:50.7|Info|Database|Vacuuming database
15-4-28 15:23:50.9|Info|Database|Database Compressed
15-4-28 15:23:54.8|Warn|GlobalExceptionHandlers|SignalR Heartbeat error.

It’s just becoming a bit of a pain to having to restart each time I need to access the UI

#7

This is the thread: Native mono crashes [kernel fix released]

#8