Shows not being automatically grabbed

Help & Support
21

It seems to have stopped now, at least, although the Refresh Series seems to be still going, the log files have stopped growing:

http://pastebin.com/ADB2fZvF

22

I assume the UI popup is still visible?

Could you restart once more? I want to see if it hangs in the same spot or a different location.

23

Yes, the UI popup and the spinning wheel next to the task.

Iā€™ve removed Reaper in case thatā€™s the problem and restarted.

Hereā€™s the start of the first log:
http://pastebin.com/21QdjbDv

Iā€™ll keep monitoring to see where it gets to.

24

Thatā€™s worked!

I ditched Reaper and eventually the Refresh Series task finished and the RSS Sync task ran, grabbed the episodes and when they finished downloading it imported them.

No idea why that particular show was a problem (unless it was Ray Wise?)?

25

It would seem that the problem was caused by a dodgy episode of Reaper!

I tested all the episodes and one wouldnā€™t play, so I deleted it and re-added the series, then did a successful Refresh and all seems well.

Thanks for the help!

26

Gotta love that!

Glad its working now, please let me know how the auto grabbing goes tonight.

27

Will do, thanks.

Iā€™m quietly confident it will work; it grabbed the missing stuff from last night okay once the Reaper issue had been addressed.

28

All three episodes that aired overnight were successfully downloaded and imported, so the problem is fixed.

Thanks for your help!

1 Like