Show was imported for one season, but the others failed with "release was matched to series by ID, Automatic import is not possible'"

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#1

Sonarr version (exact version): 3.0.10.1567
Mono version (if Sonarr is not running on Windows): 6.12.0.182
OS: Unraid 6.11.5
Debug logs: I can’t add all the logs to pastebin since there’s too many but they’re all like this:

Description of issue:

Added the series “Jackie Change Adventures” on Sonarr. NZBGet downloaded all the files and was able to import season 1 correctly. However, the other seasons weren’t imported correctly. Although they seem to be of the same naming convention, so I’m really puzzled. I.e:

One of the episode in season one was
Jackie.Chan.Adventures.2000.S01E04.WEB-DL.1080p.H265.AAC-PTerWEB-AsRequested

One of the episode in season two was:
Jackie.Chan.Adventures.2001.S02E08.WEB-DL.1080p.H265.AAC-PTerWEB-AsRequested

They seem to be the same naming convention, so I’d assume Sonarr could see them.

FWIW with the above example, when I hover on info I get this:
First:

Name
    Jackie.Chan.Adventures.2000.S01E04.WEB-DL.1080p.H265.AAC-PTerWEB-AsRequested
Indexer
    NZBgeek
Release Group
    PTerWEB
Series Match Type
    Id
Info URL
    https://nzbgeek.info/geekseek.php?guid=2af412e989d0b2afe8d2ac6c24f9a5ba
Download Client
    NZBGet
Age (when grabbed)
    303 days
Published Date
    Jun 4 2022 7:26:15am

Second:

Name
    Jackie.Chan.Adventures.2001.S02E08.WEB-DL.1080p.H265.AAC-PTerWEB-AsRequested
Indexer
    NZBgeek
Release Group
    PTerWEB
Series Match Type
    Id
Info URL
    https://nzbgeek.info/geekseek.php?guid=d783a8cee68fa09ea173b9ebb6269692
Download Client
    NZBGet
Age (when grabbed)
    303 days
Published Date
    Jun 4 2022 7:29:31am

The first season was initially downloaded here:
/data/usenet/complete/Jackie.Chan.Adventures.2000.S01E04.WEB-DL.1080p.H265.AAC-PTerWEB-AsRequested/5DbW.mp4

The second was downloaded here:
/data/usenet/complete/Jackie.Chan.Adventures.2001.S02E08.WEB-DL.1080p.H265.AAC-PTerWEB-AsRequested/tgGJ.mp4

I’ve read elsewhere a tag might need to be added but is that really the case if the first season is already in? I’m really racking my brain here but I can’t find an answer as to why the import is failing. I’m quite new to Sonarr and NZBGet so maybe I’m doing something wrong.

This seems to be occuring randomly with other shows I just tried to download.
The only obvious error I’m getting in my Sonarr logs is this:


2023-04-03 16:32:33.8|Debug|QualityParser|Trying to parse quality for American Hustle Life (2014) S01 720p HDTV AAC x264-WITH
2023-04-03 16:32:33.8|Debug|Parser|Quality parsed: HDTV-720p v1
2023-04-03 16:32:33.8|Debug|Parser|Release Group parsed: WITH
2023-04-03 16:32:33.8|Debug|Parser|Parsing string 'American.Hustle.Life.(2014).S01.720p.HDTV.AAC.x264-WITH'
2023-04-03 16:32:33.9|Debug|Parser|Episode Parsed. American Hustle Life (2014) - Season 01 
2023-04-03 16:32:33.9|Debug|Parser|Language parsed: English
2023-04-03 16:32:33.9|Debug|QualityParser|Trying to parse quality for American.Hustle.Life.(2014).S01.720p.HDTV.AAC.x264-WITH
2023-04-03 16:32:33.9|Debug|Parser|Quality parsed: HDTV-720p v1
2023-04-03 16:32:33.9|Debug|Parser|Release Group parsed: WITH


v3.0.10.1567] System.EntryPointNotFoundException: Mono_Posix_Syscall_getfsfile assembly:<unknown assembly> type:<unknown type> member:(null)
  at (wrapper managed-to-native) Mono.Unix.Native.Syscall.sys_getfsfile(string,Mono.Unix.Native.Syscall/_Fstab&)
  at Mono.Unix.Native.Syscall.getfsfile (System.String mount_point) [0x00010] in /home/(removed)/aports/testing/mono/src/mono-6.12.0.182/mcs/class/Mono.Posix/Mono.Unix.Native/Syscall.cs:3211 
  at Mono.Unix.UnixDriveInfo..ctor (System.String mountPoint) [0x00014] in /home/(removed)/aports/testing/mono/src/mono-6.12.0.182/mcs/class/Mono.Posix/Mono.Unix/UnixDriveInfo.cs:56 
  at NzbDrone.Mono.Disk.ProcMount..ctor (System.IO.DriveType driveType, System.String name, System.String mount, System.String type, NzbDrone.Common.Disk.MountOptions mountOptions) [0x0002b] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Mono\Disk\ProcMount.cs:21 
  at NzbDrone.Mono.Disk.ProcMountProvider.ParseLine (System.String line) [0x000a3] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Mono\Disk\ProcMountProvider.cs:127 
  at System.Linq.Enumerable+SelectArrayIterator`2[TSource,TResult].MoveNext () [0x0003a] in /home/(removed)/aports/testing/mono/src/mono-6.12.0.182/external/corefx/src/System.Linq/src/System/Linq/Select.cs:224 
  at System.Linq.Enumerable+<OfTypeIterator>d__32`1[TResult].MoveNext () [0x00067] in /home/(removed)/aports/testing/mono/src/mono-6.12.0.182/external/corefx/src/System.Linq/src/System/Linq/Cast.cs:24 
  at System.Collections.Generic.List`1[T].AddEnumerable (System.Collections.Generic.IEnumerable`1[T] enumerable) [0x00059] in <6392c0c37ca94ec9856fca6c05801600>:0 
  at System.Collections.Generic.List`1[T]..ctor (System.Collections.Generic.IEnumerable`1[T] collection) [0x00062] in <6392c0c37ca94ec9856fca6c05801600>:0 
  at System.Linq.Enumerable.ToList[TSource] (System.Collections.Generic.IEnumerable`1[T] source) [0x0000e] in /home/(removed)/aports/testing/mono/src/mono-6.12.0.182/external/corefx/src/System.Linq/src/System/Linq/ToCollection.cs:30 
  at NzbDrone.Mono.Disk.ProcMountProvider.GetMounts () [0x00017] in C:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Mono\Disk\ProcMountProvider.cs:43

Not sure if this would change anything, but this has been happening since I added a new drive to my array

#2

Season two has a different year, presumably for the year the season released, but that’s not something Sonarr supports (even via aliases), you’ll need to use Manual Import (the person icon on the right) to handle those that don’t match.

#3

Oh that I didn’t know. I assumed it only looked at the name in the string (I.e: Jackie.Chans.Adventures). That’s good to know though, thank you!

#4

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