Random failures with certain downloads

Sonarr version (exact version): 2.0.0.4230
Mono version (if Sonarr is not running on Windows):3.10.0
OS: Synology
((Debug logs)) (posted to hastebin or similar):
Component Message Time
DiskTransferService Failed to completely transfer [/volume1/dst/Seinfeld.S06E14.720p.HDTV.x264-REGRET/seinfeld.s06e14.720p.hdtv.x264-regret.mkv] to [/volume1/Plex Media/PlexSynology/Plex Media/TV Shows/Seinfeld/Season 6/Seinfeld S06E14.mkv], aborting. 6:42pm

Description of issue: some downloads get stuck with 0.03MB left

The logs you posted are not debug logs (they’re not even from the log files which would have debug logs once enabled) and we ask for them to be posted on hastebin so there aren’t pages of things to scroll through.

Sonarr doesn’t handle downloads, the download client you’re using is responsible for that.

This indicates Sonarr was unable to copy the file to the series folder, we’d need to see more information contained in the debug logs.

apologies. Here is a link to the debug of where an error is happening.

http://hastebin.com/dusekanehe.tex

Whats the issue? Your logs indicate failures copy the complete file, fairly common with CIFS shares under mono, but your comment mentions there is 0.03MB left in the download.

We also need more details in the logs, you will need to enable the more detailed logs in settings, in this case we need ((trace logs)).

I think the 0.03MB remaining is a red herring, as it can show 0.00MB too… you’re right, it’s definitely to do with the copy of the file… just seems weird that it’s only on some of my downloads?

I’ll get a traceroute sorted.

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