Qbittorent files not being moved from download folder to "TV" folder

Help & Support
1

Sonarr version (exact version): 2.0.0.4326
Mono version (if Sonarr is not running on Windows):
OS: win10
((Debug logs)):
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue:
Files that are dowloaded via Qbittorrent (initiated by Sonarr) are not moved to the TV folder.

  • In Sonar I have the category for Qbittorent set to “tv-sonarr”. QB downloads the files correctly into folder “tv-sonarr”.

  • Qbittorent is set to stop seeding when downloads are completed.

  • I have “Completed Download Handling” enabled, but the downloaded files are not moved to the “TV” folder.

  • I have a similar setup with Sabnzbd and it works correctly.

2

We need to see the ((debug logs))…

3

Thanks. I believe this is the log file… https://docs.google.com/document/d/1I8_Wt64JktKK9qlmGN7KzKyexxT8P6er2_Thq-RJ4OE/edit?usp=sharing

4

Those aren’t debug logs, but I do see:

16-10-13 04:25:25.7|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: C:\Users\Michael\Videos\downloads\tv-sonarr\The.Romeo.Section.S02E02.720p.HDTV.x264-CROOKS[rarbg]

If that path does actually exist, the user running Sonarr does not have access.

5

Thanks. No, that path doesn’t exist as I set the Qbittorrent categroy to “sonarr-QB” (I set this within the “download client” settings in Sonarr). I changed the Qbittorrent and sabnzbd categories to troubleshoot the problem.

Does this mean that even though I set the categroy to “sonarr-QB”, and that QB downloads it in that folder, for some reason Sonaar is still looking in “Sonarr-tv”?

6

Sonarr uses the path that qbit reports, it doesn’t build a path based on the category.

We still need to see the ((debug logs)), enable and then let Sonarr run for a couple minutes and post those logs.

7

Here is the log TXT file (in Google Drive): https://docs.google.com/document/d/1AkG6diYshnH4a3-BAKcKO1l5HbCsU6UU9xe-0K84q1I/edit?usp=sharing

8

Those aren’t debug logs (you need to enable debug in settings first).

9

oops. I enabled “debug” in settings. How long should I let it run before sending you the log file? (It’s the same file as before, right?)

thanks

10

A few minutes is all we’d need to see things in there, too many logs and it’s not worth reviewing as it’s full of too much stuff. Not the same log, it will have .debug in the name.

11

Here ya go: https://docs.google.com/document/d/16FezNbZNCAtWFFj-H3uGvktZKsvA5RnmoOa4wc2_eKM/edit?usp=sharing

thanks again

12 
16-10-19 22:41:22.6|Debug|DiskScanService|0 video files were found in C:\Users\Michael\Videos\downloads\sonarr\Marvels.Agents.of.SHIELD.S04E04.Let.Me.Stand.Next.to.Your.Fire.1080p.WEB-DL.DD5.1.H.264-AG English
16-10-19 22:41:22.6|Debug|ImportDecisionMaker|Analyzing 0/0 files.

Is there a video file in that folder or are there only RAR files? Sonarr won’t extract RAR files, a script in Qbit should be able to do it (if it supports scripting).

13

I manually clear our the folder nightly (I manually move the video files to my “TV” folder, since Sonarr is not doing it), so the download folder is usually empty. I’m not sure why the videos in the folder are not being moves automatically.

I don’t seem to have any problems with the RAR files being extracted?

14

Are they RARed and you extract then move them?

Sonarr won’t move them if they are still seeding it will copy or hardlink (depending on your settings).

15

all files are already unRared. The only thing in the folders are video files.

They are NOT being seeded. I have Qbitorrent stop seeding immediately upon completed download

16

If you can point me at a release that should have been imported and you didn’t already move manually in a fresh debug log file I can take a look, but if you’re moving things around manually and I’m given a 200 page log file we’re not going to get very far.

17

I just noticed the highlighted note in Sonarr settings… shouldn’t it say “…that have NOT finished seeding…”

Settings Sonarr.png821×793 32 KB

18

No, that’s correct, it won’t remove them from qbit after importing even if they have finished seeding because the functionality to support that wasn’t added, it will be coming in a future version.

19

ok. thanks.

20

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