Proxy Health Check failed

Help & Support
#1

Hi,
I have an error when I launch sonarr on Ubuntu 16.04.
I try to curl the url and it’s works.
How I can fix this ?

[Error] ProxyCheck: Proxy Health Check failed 

[v2.0.0.5085] System.Net.WebException: Error getting response stream (ReadDone2): ReceiveFailure: 'http://services.sonarr.tv/v1/ping' ---> System.Net.WebException: Error getting response stream (ReadDone2): ReceiveFailure ---> System.Exception:   at System.Net.WebConnection.HandleError (WebExceptionStatus st, System.Exception e, System.String where) [0x00000] in <filename unknown>:0 
  at System.Net.WebConnection.ReadDone (IAsyncResult result) [0x00000] in <filename unknown>:0 
  at System.Net.Sockets.SocketAsyncResult.<ExecuteWorkItem>m__1 (System.Object state) [0x00000] in <filename unknown>:0 
  at System.Runtime.Remoting.Messaging.AsyncResult.Invoke (System.Runtime.Remoting.Messaging.AsyncResult ) [0x00000] in <filename unknown>:0 
  at System.Runtime.Remoting.Messaging.AsyncResult.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem () [0x00000] in <filename unknown>:0 
  at System.Threading.ThreadPoolWorkQueue.Dispatch () [0x00000] in <filename unknown>:0 
  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback () [0x00000] in <filename unknown>:0 
  at System.Net.WebConnection.HandleError (WebExceptionStatus st, System.Exception e, System.String where) <0x408af6e0 + 0x00183> in <filename unknown>:0 
  --- End of inner exception stack trace ---
  at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) <0x408a6c70 + 0x001a3> in <filename unknown>:0 
  at System.Net.HttpWebRequest.GetResponse () <0x408a29b0 + 0x00053> in <filename unknown>:0 
  at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000f6] in M:\BuildAgent\work\3a352f0853732683\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:63 
  --- End of inner exception stack trace ---
  at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x0019e] in M:\BuildAgent\work\3a352f0853732683\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:91 
  at NzbDrone.Common.Http.Dispatchers.FallbackHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000b5] in M:\BuildAgent\work\3a352f0853732683\src\NzbDrone.Common\Http\Dispatchers\FallbackHttpDispatcher.cs:53 
  at NzbDrone.Common.Http.HttpClient.ExecuteRequest (NzbDrone.Common.Http.HttpRequest request) [0x0007e] in M:\BuildAgent\work\3a352f0853732683\src\NzbDrone.Common\Http\HttpClient.cs:119 
  at NzbDrone.Common.Http.HttpClient.Execute (NzbDrone.Common.Http.HttpRequest request) [0x00000] in M:\BuildAgent\work\3a352f0853732683\src\NzbDrone.Common\Http\HttpClient.cs:55 
  at NzbDrone.Core.HealthCheck.Checks.ProxyCheck.Check () [0x00065] in M:\BuildAgent\work\3a352f0853732683\src\NzbDrone.Core\HealthCheck\Checks\ProxyCheck.cs:46
#2

Please post the full ((debug log)) with the error as well as some additional information.

Sonarr version (exact version):
Mono version (if Sonarr is not running on Windows):
OS:
((Debug logs)):
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)

#4

Sorry for the long time.

Sonarr version (exact version): Version 2.0.0.5085
Mono version (if Sonarr is not running on Windows): Mono JIT compiler version 4.2.3 (Stable 4.2.3.4/832de4b Wed Mar 16 13:19:08 UTC 2016)
OS: Ubuntu 16.04.3 LTS
Debug logs: https://paste.fedoraproject.org/paste/2CzTxneslegWv~tdE~6ruA

Log when launch Sonarr, I see a problem of connection but when I try to curl “http://services.sonarr.tv/v1/ping” is working

I have set up a proxy into my settings … Solve

#5

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