Problem with language upgrade

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#1

Sonarr version (exact version): 3.0.8.1507
Mono version (if Sonarr is not running on Windows): 5.20.1.34
OS: 3.0.8.1507-ls143 by linuxserver.io
Debug logs:
Description of issue:
Sonarr is not upgrading the language.

While downloading a show with a specific Profile (WEB 1080p), I have a language Profile (Multi) where English and French are activated. I also have the option download till french is available.

Usualy the show first appears in English , so sonarr is downloading the English version in WebRip 1080p.

a few days after, the “Multi” version is available (with english and French. language inside). the nome of the file contains Multi, and the language in the file are specified as English and French.

In this case, sonar do not download the “Multi” file and looking at the reason : “Existing File on Disk in on equal or higher preferences : Webrip 1080p v1 - English”

So it seems that Sonarr do not detect that the file with “multi” in its name has to be downloaded.

Unfortunately the is no language “Multi” that I can add in the Language profile.

How can I do ?
Edit :

Looking at the log it seems that the parser only sees the English language in the “Multi” File, so no download is started.

Sonarr is not seeing the second language of the file

Log :
2022-04-29 14:19:24.8|Debug|DownloadDecisionMaker|Processing release ‘Halo.S01E04.MULTi.1080p.WEBRip.DDP5.1.x265-R3MiX’ from ‘Ygg’
2022-04-29 14:19:24.8|Debug|Parser|Parsing string ‘Halo.S01E04.MULTi.1080p.WEBRip.DDP5.1.x265-R3MiX’
2022-04-29 14:19:24.8|Debug|Parser|Episode Parsed. Halo - S01E04
2022-04-29 14:19:24.8|Debug|Parser|Language parsed: English
2022-04-29 14:19:24.8|Debug|QualityParser|Trying to parse quality for Halo.S01E04.MULTi.1080p.WEBRip.DDP5.1.x265-R3MiX
2022-04-29 14:19:24.8|Debug|Parser|Quality parsed: WEBRip-1080p v1
2022-04-29 14:19:24.8|Debug|Parser|Release Group parsed: R3MiX
2022-04-29 14:19:24.8|Debug|AcceptableSizeSpecification|Beginning size check for: Halo.S01E04.MULTi.1080p.WEBRip.DDP5.1.x265-R3MiX
2022-04-29 14:19:24.8|Debug|AcceptableSizeSpecification|Item: Halo.S01E04.MULTi.1080p.WEBRip.DDP5.1.x265-R3MiX, meets size constraints
2022-04-29 14:19:24.8|Debug|AlreadyImportedSpecification|Performing already imported check on report
2022-04-29 14:19:24.8|Debug|CutoffSpecification|Comparing file quality and language with report. Existing file is WEBRip-1080p v1 - English
2022-04-29 14:19:24.8|Debug|LanguageSpecification|Checking if report meets language requirements. English
2022-04-29 14:19:24.8|Debug|MaximumSizeSpecification|Maximum size is not set.
2022-04-29 14:19:24.8|Debug|MinimumAgeSpecification|Not checking minimum age requirement for non-usenet report
2022-04-29 14:19:24.8|Debug|QualityAllowedByProfileSpecification|Checking if report meets quality requirements. WEBRip-1080p v1
2022-04-29 14:19:24.8|Debug|ReleaseRestrictionsSpecification|Checking if release meets restrictions: Halo.S01E04.MULTi.1080p.WEBRip.DDP5.1.x265-R3MiX
2022-04-29 14:19:24.8|Debug|ReleaseRestrictionsSpecification|[Halo.S01E04.MULTi.1080p.WEBRip.DDP5.1.x265-R3MiX] No restrictions apply, allowing
2022-04-29 14:19:24.8|Debug|RetentionSpecification|Not checking retention requirement for non-usenet report
2022-04-29 14:19:24.8|Debug|UpgradeAllowedSpecification|Comparing file quality and language with report. Existing file is WEBRip-1080p v1 - English
2022-04-29 14:19:24.8|Debug|UpgradeDiskSpecification|Comparing file quality and language with report. Existing file is WEBRip-1080p v1 - English
2022-04-29 14:19:24.8|Debug|UpgradableSpecification|Comparing preferred word score. Current: 80 New: 80
2022-04-29 14:19:24.8|Debug|UpgradableSpecification|Existing item has an equal or better preferred word score, skipping
2022-04-29 14:19:24.8|Debug|SceneMappingSpecification|No applicable scene mapping, skipping.
2022-04-29 14:19:24.8|Debug|SeriesSpecification|Checking if series matches searched series
2022-04-29 14:19:24.8|Debug|DelaySpecification|Ignoring delay for user invoked search
2022-04-29 14:19:24.8|Debug|HistorySpecification|Skipping history check during search
2022-04-29 14:19:24.8|Debug|MonitoredEpisodeSpecification|Skipping monitored check during search
2022-04-29 14:19:24.8|Debug|DownloadDecisionMaker|Release rejected for the following reasons: [Permanent] Existing file on disk is of equal or higher preference: WEBRip-1080p v1 - English

#2

Multi has no concept in Sonarr thus is defaulted to English. Everything is as expected.

YGG has an option in its settings in prowlarr/jackett to modify multi - use that. Ensure French is above English. And probably add a preferred words for the terms added to the release as well.

Maybe one day someone will take the effort to massively overall sonarr language support.

#3

Thanks for your answer … I tried this, the problem is that the same file comes in english french and multi, so Jacket is downloading the franch again after the multi (with jacket translation).

As jacket is not renaming the file, so once downloaded, sonarr sees only a multi, and when it finds the french release, it download and overwrite …

#4

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