Sonarr version (exact version): 2.0.0.5123 OS: Windows Server 2012 R2
Hi all,
With certain downloads, Sonarr prematurely (?) imports the file from nzbget and I get the following error:
Unable to parse media info from file: D:\Downloads\nzbget\complete\xxx_unpack\xxx.mkv: The process cannot access the file 'D:\Downloads\nzbget\complete\xxx\_unpack\xxx.mkv' because it is being used by another process.
Will Sonarr try to reimport the file at a later time? i waited about 10 minutes and it’s still in queue - I had to do a manual import.
Are you using the dreaded drone factory to import files automatically by any chance? Or nzb blackhole directories?
If you set up nzbget as a client in sonarr, and use completed download handling, sonarr will talk to nzbget’s api. It would know that nzbget is still unpacking, and not attempt to import it.
So can you describe your setup a bit more? And if you can trigger it, a link to debug logs of the issue would be nice.
Debug logs: (Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here. Post in .txt not .doc, .rtf or some other formatted document)
No, using the pure API integration to move files into Sonarr. It seems Sonarr is trying to read the file too early while it’s still unpacking? I’ll turn Debug and capture and instance this is happening. It’s not 100%, maybe 1 out of 30 files there is a process in use error.