PortInUseException -- can't launch Sonarr at all, even after deleting

[shaeree]

I changed the port that Sonarr is running on to 913. Shut it down, re-started as admin:
“PortInUseException: Port 913 is already in use, please ensure NzbDrone is not already running.”

So I looked at the logs, and I notice it’s basing its decision to not launch on the results of ‘netsh http show urlacl’, which appears in the log, including a reservation for port 913.
So I run netsh http show urlacl’… and there is no reservation for port 913.

I delete the program folder, and re-install it… the problem persists.

I’m at my wits’ end with this stupid program.
Where is Sonarr finding these nonexistent URL reservations? Or Where is it hiding additional config data?

Thanks!
Sheree

[markus101]

@shaeree

I’m at my wits’ end with this stupid program.

Not the best way to ask for help from a group of people that work on and support “this stupid program” in their valuable free time.

@shaeree

So I looked at the logs, and I notice it’s basing its decision to not launch on the results of ‘netsh http show urlacl’, which appears in the log, including a reservation for port 913.So I run netsh http show urlacl’… and there is no reservation for port 913.

Providing us the logs would be helpful.

@shaeree

Where is Sonarr finding these nonexistent URL reservations?

It’s not, its failing to bind to it, likely because of permissions, ports below 1024 are reserved, try one above 1024.

[shaeree]

[quote=“markus101, post:2, topic:5483”]
Not the best way to ask for help from a group of people that work on and support “this stupid program” in their valuable free time.[/quote]
You’re right; I’m sorry. I got frustrated.

@markus101

Providing us the logs would be helpful.

Here you go.

Here are what look like the pertinent entries:

15-5-4 20:38:17.9|Fatal|WindowsApp|EPIC FAIL: Port 913 is already in use, please ensure NzbDrone is not already running.
NzbDrone.Host.Owin.PortInUseException: Port 913 is already in use, please ensure NzbDrone is not already running.

15-5-4 20:39:03.4|Debug|netsh.exe|Starting netsh.exe http show urlacl
15-5-4 20:39:03.4|Debug|netsh.exe|URL Reservations: 
15-5-4 20:39:03.4|Debug|netsh.exe|----------------- 
15-5-4 20:39:03.7|Debug|netsh.exe|    Reserved URL            : https://*:913/ 
15-5-4 20:39:03.7|Debug|netsh.exe|        User: \Everyone
15-5-4 20:39:03.7|Debug|netsh.exe|            Listen: Yes
15-5-4 20:39:03.7|Debug|netsh.exe|            Delegate: No
15-5-4 20:39:03.7|Debug|netsh.exe|            SDDL: D:(A;;GX;;;WD) 
15-5-4 20:39:03.7|Info|Router|Application mode: UninstallService
15-5-4 20:39:03.7|Debug|Router|Uninstall Service selected
15-5-4 20:39:03.7|Debug|ServiceProvider|Checking if service NzbDrone exists.
15-5-4 20:39:03.7|Info|ConsoleApp|Exiting main.

@shaeree

Where is Sonarr finding these nonexistent URL reservations?

Again, the output of ‘netsh http show urlacl’ shows an entry for 913 which isn’t there in the output of ‘netsh http show urlacl’ from the command line. Why are they different? Is Sonarr caching this information somewhere?

@markus101

its failing to bind to it, likely because of permissions, ports below 1024 are reserved, try one above 1024.

As soon as I re-named the log file to get a clean one to look at/upload, it started fine on port 913. I even installed the service, re-started it a few times, and then rebooted to make sure it would come up. It did.

So I’m not sure what the log had to do with Sonarr thinking that port was in use when it wasn’t, or why it won’t create a new log now that it’s back up…

[markus101]

@shaeree

Again, the output of ‘netsh http show urlacl’ shows an entry for 913 which isn’t there in the output of ‘netsh http show urlacl’ from the command line. Why are they different? Is Sonarr caching this information somewhere?

Its an HTTPS reservation, did you previously set Sonarr’s HTTPS port to 913?

There are actually two reservations there:

15-5-4 20:09:15.8|Debug|netsh.exe|    Reserved URL            : https://*:913/ 
15-5-4 20:09:15.8|Debug|netsh.exe|        User: \Everyone
15-5-4 20:09:15.8|Debug|netsh.exe|            Listen: Yes
15-5-4 20:09:15.8|Debug|netsh.exe|            Delegate: No
15-5-4 20:09:15.8|Debug|netsh.exe|            SDDL: D:(A;;GX;;;WD) 
15-5-4 20:09:15.8|Debug|netsh.exe|    Reserved URL            : http://192.168.2.22:913/ 
15-5-4 20:09:15.9|Debug|netsh.exe|        User: \Everyone
15-5-4 20:09:15.9|Debug|netsh.exe|            Listen: Yes
15-5-4 20:09:15.9|Debug|netsh.exe|            Delegate: No
15-5-4 20:09:15.9|Debug|netsh.exe|            SDDL: D:(A;;GX;;;WD) 

Were you running as admin before?

[shaeree]

@markus101

Its an HTTPS reservation, did you previously set Sonarr’s HTTPS port to 913?

Yes, but I wasn’t able to get SSL working easily, so I gave up on it and uninstalled Sonarr the best way I could figure out:

1. Attempted to uninstall via Programs & Features, didn’t work
2. ServiceUninstall.exe
3. unins000.exe
4. Deleted program folder
5. Manually deleted every URL reservation I found using ‘netsh http show urlacl’ at an administrative command line.
6. Rebooted.

So… the URL reservations were GONE. They did not exist in Windows’ URL reservation list at the time of log event generation. I know it sounds Twilight Zone, but that’s what happened.

In any case, I’m desperately low on sleep, and it looks like it’s working, so… thanks for your help. =)

Sheree