Plex Media Server Connector clarification

Help & Support
1

Sonarr version (exact version): 3.0.3.754
Mono version (if Sonarr is not running on Windows): 5.20.1.34
OS: LSIO docker container
Debug logs: N/A
Description of issue:
I have my PMS connection setup like this:

image

It works fine but my problem is that whenever there’s an upgrade to an existing episode in Sonarr, it does notify Plex about it but Plex doesn’t seem to use the “other” agents that it has like Subzero for subtitles. My question is:

What does the connector really do on import, upgrade, rename? Does it simply ask Plex to rescan the library or what?

2

Yes, just this.

3

And this happens for all of those Sonarr actions?

If so, does it makes sense to request a feature where an upgrade would do a library scan + refresh metadata for the upgraded media file?

Here’s a github issue for your reference: https://github.com/pannal/Sub-Zero.bundle/issues/726

4

I don’t know what Plex does behind the scenes, we just tell it to refresh the specified series and I don’t think we can tell it to do something specific.

5

I thought you tell it to scan the library where the upgraded episode is? Scanning a library is different from refreshing the metadata.

6

The endpoint we’re calling calls it refresh. We tell it with ID to refresh.

7

Oh ok. That’s a bummer. I thought we can implement some sort of a workaround to the problem but it seems that this is really Plex’s issue. They don’t use some agents when an upgrade to an exisitng media gets scanned.

8

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