Sonarr version (exact version): 2.0.0.4146 Mono version (if Sonarr is not running on Windows): 4.2.3 (Stable 4.2.3.4/832de4b Wed Mar 16 13:19:08 UTC 2016) OS: Unraid 6.1.9 ((Debug logs)) (posted to hastebin or similar): http://hastebin.com/luribamife.vbs Description of issue: typical import failed: path does not exist errors. Sonarr is sending files to SABnzbd. they download, unpack. then sit in completed folder. not renaming or importing to Plex directory. Ive been reading everywhere i can the past few days, trying all sorts of permission methods (new to linux, Unraid. always windows prior to this) to no avail. CDH is on, Drone factory is blank with a 0 interval.
In Sonarr settings>mediamanagement, file/folder chmod are both 775. same done in SAB 775. ive read a fair bit on the issue lying in assigned users?? please help direct me how i check or change that as needed. im here live at my server for the next 4 hours. ready to provide anything needed to get this running.
to add, when i try and manual import via sonarr through “activity” it states “no video file found in selected folder” yet if i navigate to the folder, the file is there and playable.
Your logs only show a few errors, we need ((debug logs)) to see more information about the processing.
Sonarr’s settings only affect the files after import, SAB’s settings should apply to the files Sonarr needs to import, but if SAB and Sonarr aren’t run by the same user or aren’t in the same group Sonarr wouldn’t be able to import the files because it doesn’t have write access.
What are the permissions on that folder and the file inside?
Are you running SAB and Sonarr in docker?
Are SAB and Sonarr both able to access /config/Downloads/Complete/ and /config/Downloads/tv/ using the exact same paths?
Why are there two different locations, if you’re changing things to test things out, that fine, but since it looks like a permissions issue start there.
Debug Log - http://hastebin.com/udapapopap.1c
i removed all ques and history from SAB, cleared logs in Sonarr, and attempted a download. The only one present now should be Fear the Walking Dead.
Question: My dockers are all in seperate folders, downloads/sonarr , downloads/SABnzbd , etc. Should i be throwing all dockers on cache under appdata? would this help being all in same location?
Apologies, first ever install of anything other than Windows. I did much googling, and cant find how to tell which user or group my docker is assigned to. under sonarrs docker>edit PUID 99, PGID 100 on both SAB and Sonarr??
I may be wrong, but im accessing the server from my windows machine. i navigate to my share (downloads)… navigate to the file Downloads/SABnzbd/Downloads/Complete/sonarr The downloaded folder and file only had read permission. i edit and gave both read/write access to test. no change.
You are correct, i was testing with folders. Yes, SAB and Sonarr are in dockers, however each have been install in their own sub folder. Should i change this? How can i confirm they can access /config/Downloads/Complete/ ?
I think your SAB folder is wrong, it should be pointed at /downloads, not /config.
/config/Downloads/Complete/sonarr/Fear the Walking Dead S02E07 720p HDTV x264-FLEET-BUYMORE/ Which should translate to /downloads/sonarr (based on what I can see about your paths) and should work because it looks like SAB and Sonarr both have read and write access to that location.
