Sonarr version (exact version) : 126.96.36.1993
Mono version (if Sonarr is not running on Windows) : 188.8.131.52
OS : Synology, Docker
Debug logs : error below
Description of issue :
Import failed, path does not exist or is not accessible by Sonarr: /volume1/downloads/<media-file-name.mkv>
If I move the files manually via the docker containers terminal it works fine, and the docker container can access and write to all of the directories via terminal, so I assume this has something to do with the permissions of the user “abc” which Sonarr apparently runs on in the docker image, but I can’t find any useful info to help fix this problem.
The docker container has the PUID and PGID set to the “admin” (1024) user and “administrator” (101) group which is the stock user/group on this Synology device.
The container also has the volumes set as the following:
File — Mount Path — Type
tv — /tv — rw
download — /download — rw
docker/sonarr — /config — rw
It is my first time using a Synology device and I’m not super experienced with Docker containers. I saw another thread like this where the issue was resolved by remote mapping the /download dir, can anyone please guide me on how to do so?