Path issue with Sonarr (Radarr paths are fine, sometimes things are moved correctly still) - NOT FIXED :(

andsoitgoes · September 28, 2022, 3:54am

Sonarr version (exact version): 3.0.9.1549
Mono version (if Sonarr is not running on Windows): n/a (windows)
OS: Windows 10 Pro
Debug logs: https://pastebin.com/mH7xiEVj
Description of issue: Error message about a path problem, “System.ArgumentException: value [/data/.TVHD] is not a valid Windows path. paths must be a full path eg. C:\Windows” - the path is virtually the same in Radarr, I’ve verified the path in Windows as well.

So this is weird, I have virtually the exact same folder setup with Radarr and there are no errors, it’s only in Sonarr that these happen.

My paths are as follows:

Root Path:

|\nas\media\TVHD|10.5 TB|1||

Remote Path Mapping

10.0.0.5 /data/TVHD \nas\media\downloads\TVHD\

oh FOR GODS SAKE NOW IT WORKS.

I’m posting just because, I have no idea why it just fixed - but it did.

I love technology, if anyone has this issue - I dunno, just keep changing it and restarting the server IDEK

andsoitgoes · September 28, 2022, 6:34am

NEVER mind, it’s back. Restarted my computer for an update:

Unknown error occured in DownloadClientRootFolderCheck HealthCheck: value [/data/.TVHD]  is not a valid Windows path. paths must be a full path eg. C:\Windows
Parameter name: path

System.ArgumentException: value [/data/.TVHD]  is not a valid Windows path. paths must be a full path eg. C:\Windows
Parameter name: path
   at NzbDrone.Common.EnsureThat.EnsureStringExtensions.IsValidPath(Param`1 param) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\EnsureThat\EnsureStringExtensions.cs:line 106
   at NzbDrone.Common.Extensions.PathExtensions.CleanFilePath(String path) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Extensions\PathExtensions.cs:line 33
   at NzbDrone.Common.Extensions.PathExtensions.PathEquals(String firstPath, String secondPath, Nullable`1 comparison) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Common\Extensions\PathExtensions.cs:line 58
   at NzbDrone.Core.HealthCheck.Checks.DownloadClientRootFolderCheck.<>c__DisplayClass4_0.<Check>b__0(RootFolder r) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\HealthCheck\Checks\DownloadClientRootFolderCheck.cs:line 48
   at System.Linq.Enumerable.Any[TSource](IEnumerable`1 source, Func`2 predicate)
   at NzbDrone.Core.HealthCheck.Checks.DownloadClientRootFolderCheck.Check() in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\HealthCheck\Checks\DownloadClientRootFolderCheck.cs:line 48

I have no clue - everything works, it seems - I have no clue why this is happening.

fanboy · September 29, 2022, 1:13am

Are you running Sonarr as a service or tray app?

It seems to be an issue with your Remote Path Mapping
https://trash-guides.info/Sonarr/Sonarr-remote-path-mapping/

andsoitgoes · September 29, 2022, 5:54am

Service - and the part that I can’t process is the fact that I have the exact same settings (slightly modified directories as I have a TVHD and a moviesHD folder) and I don’t have the same issues with Radarr.

I’ve double checked, entered again the remote path, but nothing seems to fix it. I read through that guide and according to it, everything is correct.

I even changed the local path to use the IP address of my NAS, and exact same error.

Question though, do I need to drill down to the exact subdirectory for the download client, or…? Again, I just don’t understand how exactly the same settings, only difference is the directory name.

I just checked my folder permissions and, well:

drwxrwxrwx+ 2 XXX  users 4.0K Sep 27 20:14  moviesHD
drwxrwxrwx+ 2 XXX  users 4.0K Sep 20  2020  transmission
drwxrwxrwx+ 5 XXX  users 4.0K Sep 28 21:56  transmission-home
drwxrwxrwx+ 2 XXX  users 4.0K Sep 28 21:53  TV
drwxrwxrwx+ 3 XXX  users 4.0K Sep 27 20:50  TVHD

so… I’m confused.

EDIT: Actually, minor update. I removed the TVHD subdirectory and no errors. The second I add it back, same error.

10:56pm	DownloadClientRootFolderCheck	Unknown error occured in DownloadClientRootFolderCheck HealthCheck: value [/data/.TVHD] is not a valid Windows path. paths must be a full path eg. C:\Windows Parameter name: path	
10:56pm	ArgumentValidator	value [/data/.TVHD] is not a valid Windows path. paths must be a full path eg. C:\Windows

WTF?

fanboy · September 29, 2022, 7:42pm

So service you need to make sure it is running as a user with sufficient permissions

And then since you said the parent directory doesn’t have the error, it sounds like a permissions issue with the tvhd folder. So reapply permissions at that level as a troubleshooting step.

(also why does the error show the path as /. Tvhd and not just /tvhd?)

andsoitgoes · September 29, 2022, 9:19pm

The park is what I’m most confused about. That’s where I’m thinking the issue lies. I have no .TVHD specified anywhere.

I deleted and recreated the folder, permissions the same as moviesHD, same error, same preceeding “.” before TVHD.

As for the permissions, I have Sonarr running under my administrator account again, same as Radarr. I redid the username and password, and tried again, exact same error.

So, here I am. Back at the start. With the same issue as soon as I try to drill down the directory.

I also tried to rename the directory to match Radarr, guess what error was thrown?

Unknown error occured in DownloadClientRootFolderCheck HealthCheck: value [/data/.TVHD]  is not a valid Windows path. paths must be a full path eg. C:\Windows
Parameter name: path

The issue seems to be coming from the settings in the Transmission Download Client, changing the category there seems to be what messes with the log file.

Here’s a screenshot of my settings, one thing to note - there’s no URL Base option in Radarr, so i dunno.

fanboy · September 30, 2022, 1:03am

Oh. I think you already figured out the answer yourself, and I missed it because I am not familiar with Remote Path Mapping.

You are not supposed to included the subdirectory.
" Remote Path => The download path that you’ve set in your download client."
So just whatever is set in Transmission as your download directory.

andsoitgoes · September 30, 2022, 2:55am

Ah okay, I’ll yank that out then

The weird thing, I have the subdirectory noted in radarr, in the exact same way, and it works with no errors.

I’m now wondering if that’s just a radarr problem?

system · November 29, 2022, 2:55am

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