NzbDrone.Core.MediaFiles.EpisodeImport.RootFolderNotFoundException:

v3 Testing
#1

Sonarr version 3.0.0.261):

Server 2016:

Media being downloaded, but not moved to folders:
Getting this error all though the logs, but the folder is there and accessible. Could it be some kind of permissions issue?

I just did the upgrade to the new Alpha (and do understand that it will be buggy :slight_smile:)

[v3.0.0.260] NzbDrone.Core.MediaFiles.EpisodeImport.RootFolderNotFoundException: Root folder 'E:\Media Store\TV Shows\' was not found.
   at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.EnsureEpisodeFolder(EpisodeFile episodeFile, Series series, Int32 seasonNumber, String filePath) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 161
   at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 77
   at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode, Boolean copyOnly) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:line 76
   at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import(List`1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem, ImportMode importMode) in M:\BuildAgent\work\63739567f01dbcc2\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:line 106
#2

Please put v3 feedback into the correct category., though this isn’t a bug with the alpha, but likely a permissions issue.

Looks like the user running Sonarr doesn’t have access to that directory. If you’re running it as a Windows service you may need to change the user it’s running as or permissions on that folder.

#3

Thanks so much for that, it was trying to use its own local system account, which is a bit strange. But its working fine now after switching to the normal local system account.

Thanks again

#4

It uses local service by default now, instead of local system. Local system has more privileges than an administrator account, hence the change.

#5

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